Zero Touch - Multiple Resellers

Question

AT&T enrolled us for Zero touch and provided us a Customer ID, is this the Customer ID we need to give every reseller?

We gave CDW our google account which it's what AT&T requested and now CDW provided us with another customer ID.

We do see both resellers but we have to switch back and forth between resellers and have to add every configuration to each reseller. Is this by default?

We are about to add multiple more resellers and would be nice if we can see all devices/resellers into on tap.

Thank you

jasonbayton · Answer

Hey

You can certainly do it the way you have, with the additional overhead of switching between customer accounts.

To make things simpler you can provide your customer number to a reseller and ask them to upload to one that exists, you do not have to have a new customer account each time.

When signing up a new reseller to your existing account, be sure to head into resellers and approve the one you'd like to use before they upload devices.

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