Zero-Touch - My Owner role was changed to Administrator by mistake

Question

Hello,

My Owner account was changed to Administrator by mistake.

I lost some functionality like adding users, changing roles or deleting users.
My Zero-Touch console is no longer has an owner.

Is it possible to go back to have the owner role?

Thanks in advance

Lizzie · Answer

Hello @alex1,

Welcome to the Android Enterprise Customer Community.

We actually had this question from another member here in the community last week, so you are not alone. This is something that has to be changed by the Zero-touch team, it's not possible for you or your reseller to update. I can raise a ticket internally for this to be updated, I will need some details though. I'll send you a direct message to your community inbox here in the community (reached by clicking the envelope in the top corner of the page).

Speak to you soon.

Thank you,

Lizzie

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