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New Member
October 9, 2024
Solved

ZeroTouch Portal adjust the Customer Details like Company name

  • October 9, 2024
  • 1 reply
  • 5 views

Hello Community, i have a quick question. Our company just adjusted there Company name and we have to adjust our current customer details ("Customer Name") in the Zero-Touch Portal. How/or is it possible to edit this? Thanks in advance.

Best answer by Lizzie

Hello @ZeroTouchNils,

 

Nice to meet you. 

 

Yes, your 'Customer name' can be updated in the zero-touch customer portal. This does need to be carried out by the Android Enterprise team though. The quickest way to do this, as they have your details, is to ask your reseller to put a ticket in with our team to update your new name.  😀

 

If you have any difficulties let me know and I will raise this on my side. 

 

It would be great to hear how you get on. 

 

Thanks,
Lizzie

1 reply

Lizzie
LizzieCommunity ManagerAnswer
Community Manager
October 11, 2024

Hello @ZeroTouchNils,

 

Nice to meet you. 

 

Yes, your 'Customer name' can be updated in the zero-touch customer portal. This does need to be carried out by the Android Enterprise team though. The quickest way to do this, as they have your details, is to ask your reseller to put a ticket in with our team to update your new name.  😀

 

If you have any difficulties let me know and I will raise this on my side. 

 

It would be great to hear how you get on. 

 

Thanks,
Lizzie

Welcome to the Community everyone!
New Member
November 21, 2024

Hello Lizzie,

 

thank you so much for the reply. We contacted our reseller, but he wont jump in for this. How we can handle that by ourself? Very much thanks in advance.

 

BR,

Nils