ZeroTouch Portal Change Customer Name

Forum|Forum|1 year ago
November 29, 2024
4 replies
0 views

Our company change there name. Now we need to edit these informations in the zero touch portal. From the settings in the zero touch portal its not possible to edit it. My reseller also wont do a action for it. Can someone of you tell me if i can open a ticket for it or contact responsible enterprise team for it? For now i dont find any ticket creation area or contact address.

Very much thanks in advance.

BR,

Nils

J

jasonbayton

Level: 4.1: Jelly bean

Oh that's frustrating. Your reseller should take care of this by raising a ticket.

@Lizzie fancy taking this? If not I can raise one.

Z

ZeroTouchNilsAuthor

New Member

Thanks for the quick reply and help 🙂

Lizzie

Community Manager

Hey @ZeroTouchNils,

Sorry I missed your other message. Sorry to hear you haven't been able to resolve this via your reseller. I will need a bit more information, so I'll send you a DM via your community inbox (envelope found at the top right of your community page) if that's ok?

Speak to you soon.

Lizzie

(Thanks @jasonbayton for highlighting 👍)

Welcome to the Community everyone!Have a question or want to start a conversation, click here.

P

PixelPioneer

New Member

Hi @Lizzie & @jasonbayton,

We have same kind of problem. We onboarded to Google's ZT-portal. Reseller created the account for us but the they typed our customer name wrong and they don't know how to fix it. Would you please able to help us? 🙂