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Lizzie
Lizzie
Community Manager
January 22, 2024

[Community] Potential downtime in the Customer Community

  • January 22, 2024
  • 1 reply
  • 0 views

Hello everyone,

 

I hope you are doing well.

 

Wednesday 24th January: 12-4am (PST) / 8am-12pm (BST) / 12:30-4:30pm (IST) / 4-8pm (JST) 

 

Just to let you know, we will be carrying out some scheduled updates in the Customer Community backend on Wednesday 24th January. 

 

As part of this work, we may have a period of up to 2 hours where the community will be in 'Maintenance Mode' and not accessible to view or post. We are hoping this will be kept to a minimum though and the impact on your experience will be minor. 🤞

 

Outside of this time, if you spot anything not behaving as expected or you have any questions on the above, please let us know. 

 

Thank you, 

 

Lizzie (and @ReeceK)

    1 reply

    Lizzie
    LizzieAuthor
    Community Manager
    January 24, 2024

    Hello everyone, 

     

    Just a quick update to say, good news, this was completed earlier today 🎉. The community was down for under an hour, so if you spotted this I hope it didn't impact you too much. 

     

    If you spot anything not as expected please do let me know, otherwise thank you for your patience. 

     

    Thanks,

    Lizzie

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