Community info & guidelines

Hey everyone,    We’ve got some exciting news to share: our community is moving to a brand-new space designed to make your experience smoother, clearer, and more connected than ever.   Here’s what you can look forward to: Easily readable threads - follow conversations effortlessly, jump back in without losing context, and spend less time scrolling. Common boards with the ChromeOS community - discover shared discussions, insights, and expertise all in one place. A dark mode option - easier on the eyes (especially for those late-day or early-morning check-ins). And more improvements to come, all focused on making collaboration and knowledge-sharing simpler. We will have some downtime in the community while

Hey everyone,   I hope you’re doing well and that your year is off to a smooth start!   I just wanted to let you know I will be away from the Customer Community from 12th - 16th January; I’ll be back on Monday 19th.    @Rafa, the new Community Manager for the ChromeOS Customer Community will be around to help you out if needed - please  give him a warm welcome!    And @Lizzie will also be around if needed, so I’m leaving you in many capable hands! 😉 &

Hey everyone,    We’re looking into reports that some community members have reported an issue with their Community inbox - it seems like they can see the notifications for new messages but are unable to access their inbox and their messages (old and new).    At the moment, it is only affecting a very small number of members but we wanted to flag this issue - if you are experiencing anything similar, please let us know!     We will keep you updated as we work to resolve this issue and we are sorry for the inconvenience!    Many thanks for your patience and collaboration,  Emilie

  Hey everyone,   Just a quick heads-up. I’ll be away from the community until the 13th October. I have barely been away from the community this year, so it will be a strange feeling, but nice to have a bit of a break.    I will be catching up with some old friends to celebrate a special occasion in Singapore, a place I’ve never been before - so if you have any recommendations please do let me know.    Apologies in advance if I'm a bit slow to reply or miss any of your messages. If there is anything that comes up during this time, you are in safe hand @Emilie_B  is here and I’m sure she would love to speak with you. Plus, I know you guys are awesome, so the community will be in good hands!   Looking for

Hey everyone,    As you may know we hosted our second community watchparty for the Made By Google 2025 event, thank you to those who came. If you missed the event, you can catch-up here, or read the blog articles directly.    It would be great to hear which features/products you are most interested in - so feel free to share below.    In addition to this, we’d love to hear about any future relevant events you’d like to have a community watch party for. Please do share your ideas below.    Finally, we are looking at the way the community features work for events like this, we know the current setup isn’t as smooth as we’d like and although we can’t promi

  Hello everyone,   We're excited to announce a new addition to our community space 🥁: ChromeOS Customer Community!ChromeOS Customer Community will now sit alongside the Android Enterprise Customer Community, offering a dedicated area for ChromeOS discussions, product updates, and information sharing.Why has ChromeOS joined our community platform?Some of the key benefits (a lot based on discussions with community members) are: Shared stakeholders, greater efficiency: Several of you have mentioned that you use Android Enterprise and ChromeOS and so where relevant, we hope by bringing both communities onto a single community platform will help streamline your experience and that of your colleagues. Increasing product syne

*Updated 14th July, 2025 - this update has now been completed - to read the update, please view here. Thanks for your patience with this.    -------     Hey everyone,   I hope you are doing well.   We have an exciting development to share with you next week. As you might have guessed from the image above, we will be welcoming a new community on to our community platform. The

We're excited to announce an important evolution for our ChromeOS community. To enhance your experience and foster a more dynamic environment, we are hostiing our community on this shared platform alongside the Android Enterprise community.   While this move brings our communities closer, it's important to note that the new platform will feature distinct, separate areas for ChromeOS and

Hey everyone,    How have you all been?    These past couple of weeks have flown by so fast - my time off feels like a fever dream 😂   I had a fantastic time, though! I walked a half marathon, for which I had been training for weeks - it was my third time. It is such a fun event and a great way to (re)discover my hometown.    I played numerous games of Scrabble with my parents, which is a very nostalgic thing for us to do as my grandma was a big Scrabble buff and used to compete in tournaments. I’m nowhere near as excellent as she was but, practice makes perfect 😜   I also spent time with my friends, eating wonderful Belgian dishes such as vol-au-vent, tomatoes with grey shrimps and, of course, my body weight in frites (aka chips or fries) and chocolat

  Hey everyone,   I hope you've had a lovely weekend.    Just wanted to let you know that I will be away for a couple of days this week. I'm crossing my fingers and toes, but the UK weather is actually looking quite bright and sunny so I'm off for an ice-cream at the beach and to maybe get some surfing in if the surfing gods are with me!    I'm leaving you in safe hands whilst I'm away, @Emilie_B ​ will be here, so if you need anything please do @ mention her or send her a DM.    We have another busy week of content this week, so keep any eye out for that.  If you missed it last week we celebrated our

Hey everyone,    I just wanted to let you know that I’ll be off for a couple of weeks - I know I’ve only been around for a hot minute but this was booked a while back so, I must leave you and go on holiday ​​😜   I’ll be hanging with my friends, my folks and this lovely boy (his name is Jax):     I will also be stuffing my face with the finest foods Belgium has to offer: chips, chocolate, waffles (from Brussels and Liège), speculoos and grey shrimp croquettes.   @Lizzie will be around while I’m away so, you will be in the best hands possible!  Feel free to reach out to her with any questions, concerns or even just to have a chat about pizza toppings…Thank you for holding the fort, Lizzie 🫶   And, just like the

Hello everyone,   I hope you are all doing well and are having a nice week. I’d like to update you all on some exciting community team news - trumpet fare please!    Introducing @Emilie_B , who will be joining me here in the Customer Community team. Emilie will be continuing to help with the smooth running of the community and in making this a great place for you to interact with others and share all things Android related.    Please join me in welcoming her here by replying below or when you see her around in the community.   Thanks so much, Lizzie

Hello everyone,   I’m pleased to let you know that we have made an upgrade to the Android Enterprise Customer Community. Thank you for all your patience whilst we implemented this.    While most of the upgrade is in the backend, if you are reading this message I’m sure you have already noticed an update to the look and layout of the community! 🙂   We've taken the opportunity to implement changes based on the valuable feedback many of you have provided over the past 18 months, since the launch of Customer Community, p

Hello everyone,   I just wanted to let you know that we'll be carrying out an upgrade to the Android Enterprise Customer Community on Tuesday, February 18th: 12pm - 4pm (GMT) / 5:30pm-9:30pm (IST) / 9pm-1am (JST) / 4am-8am (PST)   As part of this, the community will be experiencing some down-time and you may see some content moving positions. We are expecting this to last a few hours, starting from 12PM (UK time). We are hoping to keep this to a minimum, so you can be back in the community as soon as possible (but wanted to give an estimated time window above).    More about the upgrade: A lot of this will be on the backend. But, we also wanted to use this opportunity to incorporate a lot of the feedback we've received from many of you since the community launched a year and a half ago. 👏  We will

Hello everyone,   I hope you've had a good week.    Just to let you know we are currently carrying out some work on the community platform over the weekend and so the community is currently in read-only mode, which means it's not possible to post any new topics or replies.    I'll keep you posted, sorry about this.    Thanks, Lizzie

Hey everyone!   Just wanted to let you know that we've updated our FAQ section (found on the Community header) with some new information. This update came straight from suggestions by our awesome Community Product Experts. The new FAQ aims to address many of your questions, support newcomers to Android Enterprise, and serve as a refresher for those looking to relearn.   Check it out here and let us know what you think!   Big thanks to our PEs @jasonbayton, @jeremy , @Moombas  for their help with this update.   If

Dear Community Members 🤘,   I wanted to take the time to share with you an update on the community, packed with exciting news and highlights from the past few months!   8 Month Growth Milestone 🎊:  Exciting news! Our Customer Community has hit a major milestone! Thanks to your active involvement and valuable contributions, we've welcomed over 3000 members. This incredible achievement showcases the lively engagement and expansion of our community, and we can't wait to keep growing together on this journey!   Acknowledging our Community Experts 🥇: A huge shoutout to our dedicated Community Experts - @jasonbayton,&nb

Hello everyone,   I hope you are doing well.   Wednesday 24th January: 12-4am (PST) / 8am-12pm (BST) / 12:30-4:30pm (IST) / 4-8pm (JST)    Just to let you know, we will be carrying out some scheduled updates in the Customer Community backend on Wednesday 24th January.    As part of this work, we may have a period of up to 2 hours where the community will be in 'Maintenance Mode' and not accessible to view or post. We are hoping this will be kept to a minimum though and the impact on your experience will be minor. 🤞   Outside of this time, if you spot anything not behaving as expected or you have any questions on the above, please let us know.    Thank you,    Lizzie (and @ReeceK)

Hello everyone,   I hope you are having a good start to the week.   Wednesday 23rd August: 12-4am (PST) / 8am-12pm (BST) / 12:30-4:30pm (IST) / 4-8pm (JST)   I just wanted to let you know that we are carrying out some planned maintenance work on the Customer Community platform on Wednesday (23rd August). I've shared with you the maintenance window above, but we expect the community to only be inaccessible for a very brief period of time. We hope the impact on the community to be very small.    Outside of this time, if you spot anything not behaving as expected or you have any questions on the above, please let me know.    Thanks so much, Lizzie

Hello, With all communities and products the period just after it's goes live is a great time to catch any initial feedback including suggestions, bugs, not exactly smart UI... I've created this dedicated post to make it easier for you to reply and share anything you spot. If you want to have more of a focused conversation perhaps on a suggestion, feel free to start a new conversation in this area too.    Looking forward to hearing your thoughts and potential bugs 🙂 Thank you, Lizzie

Hello everyone,Welcome to the community!The Android Enterprise, ChromeOS, Cameyo and Chrome Enterprise Customer Communities are aimed at those setting up, managing and using Google Platforms and Devices for work. As Partners are a key part to our ecosystem, you might be wondering how you can get involved. Here are a few tips:Is there a Partner Community?For Android Enterprise you can find out more here to register. For Chro

Hello everyone,Welcome to the Android Enterprise, ChromeOS, Cameyo and Chrome Enterprise Customer Communities!Our mission is to make the most trusted and helpful platform for work. We have always been a team of platforms and devices that encourages community collaboration, creativity and support, and so we’ve created this community to provide a space for you and your peers to connect with each other and our product teams.Our community guidelines and tips are here to help create and maintain a healthy and safe environment for everyone who visits the community. Take a look below...Be polite and respectfulWe can all learn something new. Encourage the best in each other, even if you have a difference in opinion Keep in mind that when a member is posting they may not be writing in their first languageCreate a safe place for allEnsure everyone fee

In addition to the Google Terms of Service and Privacy Policy, the following additional terms and any other Community Guidelines we may publish apply to your use of the Community site. We reserve the right to change these terms at any point in our effort to keep the Community site helpful, user-friendly, and safe. We may limit or restrict your participatio