Forum Discussion
Android 15 - Cannot set default password app
We use Microsoft Intune to manage devices. For the devices which have upgraded to Android 15, the end users can no longer select Microsoft Authenticator as their default application for auto filling passwords. I cannot find any settings in Intune to allow it. All devices are fully managed corporate owned devices. The devices are all Google Pixel 8 or 8a devices.
Is this a bug in 15 or am I missing something?
46 Replies
- nzbishipLevel 1.6: Donut6 months ago
Google Password Manager now works (Android 16). All other apps still say blocked by work policy. Is this really that hard to fix?
- LizzieGoogle Community Manager6 months ago
Hello everyone,
tngvmd, bholmquist11, thomask, Kiendeleo, ofer_shnitzer, tmeyers, geekhelp_grant, RobCordon, ct-nremez, nzbiship, psiniemi, HalvorsonD
Thank you once again for your feedback here. As mentioned above, I wanted to provide you with a bit more context on this change.
A credential manager is a great way to manage passwords, and I can see from the comments here how important this is to many of you here, but from a work perspective we’ve heard concern from customers that end-users could save work-related passwords in non-approved credential managers - which could add additional risk.
Based on this, the ability to control credential managers for work was introduced in Android 14, and a corresponding AMAPI EMM policy was released.
As mentioned by several of you, this now means an EMM or IT admin needs to specifically select an allowlist for credential manager. If an approved credential manager is not set, employees will be blocked from using a credential manager in Work Profile and Fully Managed devices.
Our partner team has been working with EMMs to help support them in enabling IT Admins to configure the settings required for this policy.
We know that many EMMs have made, and continue to make, updates around this policy, hence I would still recommend it is best to contact your specific EMM to find out the latest information.
For those of you who are using GEM (Google Endpoint Manager), I understand your frustration here - the team is actively working on building support for allowlisting Google Password Manager for users’ credentials. I have been following this closely and can see that they are making progress and I hope to update when I have more news on this.
Please continue to share information on this here in the community, your feedback is really helpful and I hope this will be running a lot smoother for you all shortly.
Thanks so much,
Lizzie
- edhgooseLevel 1.6: Donut5 months ago
Hi - Lizzie sharing some of the concerns of others here:
A credential manager is a great way to manage passwords, and I can see from the comments here how important this is to many of you here, but from a work perspective we’ve heard concern from customers that end-users could save work-related passwords in non-approved credential managers - which could add additional risk.
For us, our company credential manager of choice is 1Password. We require everyone to use 1Password, and not to use the Google Password Manager.
For those of you who are using GEM (Google Endpoint Manager), I understand your frustration here - the team is actively working on building support for allowlisting Google Password Manager for users’ credentials. I have been following this closely and can see that they are making progress and I hope to update when I have more news on this.
I can see that selecting Google Password Manager is now possible, but we still can't require that all employees use 1Password. This is incentivising our employees to not use a password manager, or it is causing them to have to copy and paste credentials manually from the 1Password app.
Do you have an update on when we will be able to enforce third party apps, rather than Google Password Manager?
Thank you,
Ed
- dfarrellLevel 1.5: Cupcake3 months ago
Lizzie - we are in the same boat, having selected and deployed 1Password as the required credential manager for our company. However, our EMM/MDM is Intune. Are there any new updates on how to apps other than Google Password Manager to be used on the Android platform? 1PW is essentially useless on the mobile devices without autofill...
thanks -
Denny
- wziebaLevel 1.5: Cupcake5 months ago
Hello Lizzie , thank you and the team for working on it.
As mentioned by several of you, this now means an EMM or IT admin needs to specifically select an allowlist for credential manager.
Could you please provide more details on how to do this? Which setting this is in Google Workspace?
- efficientLevel 1.5: Cupcake5 months ago
Yes, this is the part that is so confusing... I'm the admin and spent 2 hours in the Admin console, only to find no option to allow Dashlane anywhere. So is this actually possible currently? Or this functionality needs to be added to the Admin console? Some information seems to be intentionally missing here?
- nzbishipLevel 1.6: Donut6 months ago
How do I do this? "As mentioned by several of you, this now means an EMM or IT admin needs to specifically select an allowlist for credential manager. If an approved credential manager is not set, employees will be blocked from using a credential manager in Work Profile and Fully Managed devices."
- bholmquist11Level 1.5: Cupcake6 months ago
Hi Lizzie , any updates you can share? Anxiously awaiting this fix!
- LizzieGoogle Community Manager7 months ago
Hello everyone,
Thanks again for your continued feedback on the change to the authenticator experience and how it's been rolled out. I am relaying your frustrations and broader experiences back internally.
I'm working to get a more detailed explanation of the change for you. Hopefully this context would be helpful.
In the meantime, let's continue the conversation on this - I will continue to ensure they are heard internally.
Thank you,
Lizzie
- LizzieGoogle Community Manager7 months ago
Hello tngvmd, Kiendeleo, geekhelp_grant, psiniemi, HalvorsonD, ct-nremez, tmeyers, nzbiship, thomask
Thanks again for continuing to investigate this. I've been exploring this too and would recommend to contact your specific EMM/MDM, as this appears to be working slightly differently from one partner to another.
I know this isn't the most useful answer here, and I will continue to follow-up on this. Please do continue to discuss what you are experiencing, I will continue to feed it back to our team.
Thanks so much,
Lizzie
- geekhelp_grantLevel 1.5: Cupcake7 months ago
would recommend to contact your specific EMM/MDM
Sure... 🙄
Hey Google. Your Google Workspace MDM is broken with Android 15 on Pixel 7 Pro.
As mentioned by others, this was working perfectly fine in Android 14, but the update to 15 broke it.
- tmeyersLevel 1.6: Donut7 months ago
So I've received a note that Google Workspace has an internal feature request (381410766) to create a policy setting for the credentialProviderPolicy field. This field was optional in A14 but became mandatory in A15. Apparently, this policy change has caught Workspace completely flat footed, as the timeline for the feature request was said to be "...a few months" from now (even though I raised it when A15 was released). Apparently, we'll all be on A16 by the time Google Workspace realizes that there's been a security change in the Android requirements.
The answer that I was given by Google was to turn off passkey usage and simply use 2SV. I assume that Google also recommends us using simple, memorable passwords since we can't use the high-entropy passwords that password managers allow us to use. I'm going to use "hunter2" since I seem to remember it really easily.
I do have a suggestion for the developers: there's this really cool new AI coding tool called "Gemini" by a company, I can't remember who it is but I'm sure they have the highest security standards. Maybe ask it, something like: "Provide me with the necessary code to enable changing the credentialProviderPolicy under the Android Management API". A few questions later, and you'll probably have everything you need.
- RobCordonLevel 1.5: Cupcake7 months ago
We use Google Workspace and Google Pixel phones. I AM the owner/admin of our Google Workspace. Is there a setting we need to change in the Admin Console? This broke when I simply upgraded our phones to Android 15.
- jasonbaytonLevel 4.0: Ice Cream Sandwich7 months ago
Google Workspace would need to implement the APIs released for 15 as it's a default-disable. Lizzie could probe for answers internally but if you have an active support agreement with them you'll encourage a better response by reaching out as it increases demand generation for their product folks.
- KiendeleoLevel 1.6: Donut7 months ago
This is a particularly useless response, as my MDM provider is Google Workspace. A Google Product Provided by Google. Google Workspace support already has a ticket open that says it is an Android issue, which is another Google product.
- thomaskLevel 1.5: Cupcake8 months ago
are there any updates? having the same issue here
- tngvmdLevel 1.6: Donut8 months ago
This still only works with Microsoft Authenticator for me. Neither Dashlane nor Google's own Password Manager work. Given the fact that the Beta for Android 16 is out, I am wondering if they are going to just fix it in 16.
- tmeyersLevel 1.6: Donut7 months ago
I just tried installing Microsoft Authenticator - it doesn't work either. Notice how it's greyed out. Android 15, February Update, Pixel 8.
- KiendeleoLevel 1.6: Donut10 months ago
This still does not work with Google's own MDM and Google's own password manager.
- tngvmdLevel 1.6: Donut10 months ago
Update - This started working today FOR MICROSOFT AUTHENTICATOR ONLY. Still no go for Dashlane or any other service. Since we use Authenticator, this was very good new for us.
- ofer_shnitzerLevel 1.5: Cupcake10 months ago
I'm still experiencing this issue, are there any updates?
I'm also seeing the services listed under my personal account instead of under my work account, I think this might be related to the issue.
- KiendeleoLevel 1.6: Donut11 months ago
I am having the same issue. It seems to be affecting widget support as well.