Forum Discussion
Android device management - Unable to enroll: DEVICE_MODE_QUARANTINED
Hello everyone, New to Google device management and hoping someone is able to help me out. I had tried to enroll various Android devices in COPE, Work Managed and Work Profile (BYOD) modes but ea...
Not sure about any policies that are being assigned - where would I confiture these? I tweaked the settings under Devices > Mobile & Endpoint > Settings > Android so they should have some kind of policy applied to them, not sure if this is what you mean though.
I'm wondering if it's a licensing issue - looks like Advanced Endpoint Management requires Business Plus. Our license is Google Workspace for Nonprofits.
That may be something to discuss with Google Workspace support. Advanced management is indeed a requirement, but I don't believe it'll enrol if this isn't licensed in the first place. All I see from the logs is it not being able to fetch a policy and if you have management set up this shouldn't be the case.
