Forum Discussion

Level 2.0: Eclair

2 years ago

Android Kiosks mode app restrict the system update installation.

I have an enterprise application with Kiosk mode. Android system update is downloading new android update(Like android 14 pending update) and ready for installation but did not install because my app...

jasonbayton

Level 4.0: Ice Cream Sandwich

2 years ago

If your EMM supports it, create a windowed system update policy. During these hours it will force the device out of kiosk to install

Johny
Level 2.0: Eclair
2 years ago
Looks like that windowed time not allowed me to install update. I have set window time 12-14 (720-840). Almost 1 hour past not yet started updating or getting out from kiosk mode.
- jasonbayton
  Level 4.0: Ice Cream Sandwich
  2 years ago
  Review logs (bug report) to see what it's doing. 12-14 is OK, you could extend it another 2 hours for good measure.
  - Johny
    Level 2.0: Eclair
    2 years ago
    jasonbayton I put my device with window mode for 23 hours, But did not help to get update. One thing I would like to inform you that my device is continuously connected with my backend server to update the device is alive(Every minute a network communication is establish). Is there any issue for this activity that device never been idle and never get updated.