Skip to main content
J
Johny
Level 2.0: Eclair
April 17, 2024
Question

Android Kiosks mode app restrict the system update installation.

  • April 17, 2024
  • 1 reply
  • 57 views

I have an enterprise application with Kiosk mode. Android system update is downloading new android update(Like android 14 pending update) and ready for installation but did not install because my app is top of the system. I have configured my device policy to automatic update but system always postponed the update.  My device is user admin.


1. How can I force system to install the update without notifying the user? 

1 reply

jasonbayton
jasonbayton
Level: 4.1: Jelly bean
April 17, 2024

If your EMM supports it, create a windowed system update policy. During these hours it will force the device out of kiosk to install

    J
    JohnyAuthor
    Level 2.0: Eclair
    April 17, 2024

    Looks like that windowed time not allowed me to install update. I have set window time 12-14 (720-840). Almost 1 hour past not yet started updating or getting out from kiosk mode. 

     

    J
    JohnyAuthor
    Level 2.0: Eclair
    April 20, 2024

    I've observed issues with windows set more than ~4 hours in total, certainly 23 may not be effective. 

     

    Try a 4 hour window and capture logs to see what it's doing. During the window it doesn't matter if the device isn't idle, it's expected to be forced to update 


    I observe a behaviour of my device, device showing a notification device will automatically update like 12.15. Unfortunately, device not able to auto update and updated the notification with time 12.45 is new update time. Looks like device tries to install because I saw a notification that ready to install. 
    Notification Image System notification 

    Terms & ConditionsAccessibility statement