Forum Discussion

TomaszP's avatar
TomaszP
Level 1.6: Donut
10 months ago
Solved

Devices added via IMEI, and deleting them using s/n

Hello,
We have previously added several dozen of the customer's devices to the ZTP using their IMEI numbers.

Is it possible to remove these devices from the system using their serial numbers? Or do i need to use IMEI numbers?

  • jasonbayton's avatar
    10 months ago

    Hi there

     

    ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

5 Replies

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    10 months ago

    Hi there

     

    ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    10 months ago

    Afaik you should be able to upload the devices with both SNR and IMEI but never tested that.

    And i also recommend to use IMEI numbers for such things as those are more secure to be unique.

    • jasonbayton's avatar
      jasonbayton
      Level 4.0: Ice Cream Sandwich
      10 months ago

      Both IMEIs and SN indeed! 

      • Moombas's avatar
        Moombas
        Level 4.1: Jelly Bean
        10 months ago

        I meant for the same device but I'm pretty sure you as well and this should work 😉