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2 replies

Lizzie
LizzieCommunity Manager
Community Manager
July 31, 2023

Hello @DeepakChauhan,

 

Great to meet you, welcome to the Customer Community. 

 

Thanks for your question, can I ask are you looking for this across an number of devices or just one? 

Welcome to the Community everyone!
D
DeepakChauhanAuthor
Level 1.6: Donut
July 31, 2023

Hi Lizzie,

Thanks for your promt reply.
Just wanted to tell you that i'm looking for this across an number of devices..

Lizzie
LizzieCommunity Manager
Community Manager
August 1, 2023

Hi Lizzie,

Just wanted to confirm the meaning of  below question that you had asked:
1.  Are you devices in an EMM?
2. What management mode are you using?

Thanks.


Hello @DeepakChauhan,

 

Sorry just realised there was a typo in the first question. I was asking if you currently use an EMM (Enterprise Mobility Management) to help manage your devices? 

And for management mode, whether your devices are owned by your company or are owned by the employees (ie. BYOD)?

 

Hopes that helps. Hope to speak with you soon.

Lizzie

Welcome to the Community everyone!
Kristen
Kristen
Level 1.6: Donut
November 5, 2023

Also, do you happen to know the make and model of the phone(s) or device(s) involved?  While it's great that you mentioned that each device was on Android 10, each manufacturer has a slightly different process for checking the IMEI number.  Usually there's something in the "Settings" app that can lead you to it.

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