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New Member
July 24, 2023
Question

How to set up qr code after factory reset

  • July 24, 2023
  • 2 replies
  • 173 views
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2 replies

jasonbayton
Level: 4.1: Jelly bean
July 25, 2023

Hi there,

 

I'm missing some context to your request here, but -

  • To generate a new QR code, refer to your EMM documentation on how and where this is configured
  • To use a QR code on a reset device, tap 6 times on the welcome screen to invoke the QR code reader.

I trust one of those will point you in the right direction

New Member
May 8, 2024

Heloo good day,

I resetd at factory mode and now my phone need me to scan QR but I don’t have a box to scan.

please advise me

jeremy
Level 1.6: Donut
May 8, 2024

Once the device has been factory reset, as @jasonbayton mentionned, you need to press 6 times on your screen to start the camera to scan the QR Code. Usually this is done on the  welcome screen just after the device reboot from factory reset. 

Lizzie
Community Manager
August 3, 2023

Hey @Ogechiclinton44,

 

Just @ mentioning here to check you saw @jasonbayton's response. I hope this helps.

 

Thanks,
Lizzie

Welcome to the Community everyone!