Forum Discussion

akashrathore's avatar
akashrathore
Level 1.5: Cupcake
20 days ago

STORAGE ACCESS DENIED BY IT ADMIN.

"Hi, I'm getting a 'Blocked by IT admin' message when trying to access storage in my work profile on my Samsung phone. I need to access [photos/files/internal storage/etc.] - could you check if my permissions can be updated?"

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    19 days ago

    hi akashrathore,

    as Lizzie mentioned, this is something your IT admins need to investigate.

    Maybe it works as they wanted.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    20 days ago

    Hello akashrathore,

     

    Welcome to the community, thanks for your question. 

     

    Out of interest have you spoken with your IT team to see if they might be able to let you know what is happening - potentially if there is a policy restriction in place? Also, has this been something that previously you have been able to access? 

     

    Thanks,

    Lizzie