Forum Discussion

ROVI's avatar
ROVI
Level 1.5: Cupcake
7 months ago
Solved

The customer reported to us a problem with contact SMS which is not displayed on the personal side (only the numbers are displayed but not the names of the contacts)

The customer reported an issue to us: on the personal part of his phones, business contacts are no longer displayed across his entire fleet when users receive SMS from business and personal contacts ...
  • Lizzie's avatar
    Lizzie
    3 months ago

    Hey everyone,

     

    ROVI, bpope-verizon, weberda, Michel, sbowlestx, Moombas, kEvaR, Titouan 

     

    I have some good news, this now looks like a fix has been rolled out. 🎉 Please can you test this out on your end and let me know how it's working for you? 

     

    Looking forward to hearing from you. 

     

    Thanks,

    Lizzie

     

Michel's avatar
Michel
Level 3.0: Honeycomb
7 months ago

The same thing happened om my own phone, in COPE config. the Samsung messages app does have any issues, but the google messages app removed all names from corporate numbers. 

I believe it happened after the latest update which also contains gemini tooling. 

 

CallerID keeps working, so nothing has changed on that part. Its just the messages app. Haven't looked in to this yet though.