Forum Discussion

Level 1.6: Donut

12 months ago

ZTE Portal - no account found

Iam trying to setup zero-touch enrollment for android devices using intune. My reseller is telling me they are unable to add my account to enable the linking of zero touch (even though they are a aut...

Moombas

Level 4.1: Jelly Bean

12 months ago

But if from your end everything is fine, they should reach out in the android partner community for help. They should be able to help there.
But really ensure that you have a Google account assigned to this mail as the error message insist no Google account created/assigned to that mail.

Lizzie and ReeceK am i right?

is-lime

Level 1.6: Donut

12 months ago

yeah it looks totally fine, I can login with it to accounts.google.com etc.
ahh i thought i was in the right place posting, but i will try to go into the partner community area!

Moombas
Level 4.1: Jelly Bean
12 months ago
No, you are right here, you won't have access to the partner portal as you are "only" a customer. But your reseller is a partner and can post there.
- is-lime
  Level 1.6: Donut
  12 months ago
  ahh ok i see, could it be this page? so i can point them in the right direction!
  https://www.androidenterprise.dev/s/
  - Moombas
    Level 4.1: Jelly Bean
    12 months ago
    I would point to: https://www.android.com/enterprise/partners/ but if i click on login there it seem to relocate also to the dev page you provided before but i think the partner site should be the one to be used.