Modernize and Simplify: Sunrun’s Strategy for Rapid Deployment with Chrome Enterprise
Exploring rapid deployment, custom extensions, and streamlined workflows.
As the market leader for residential solar, Sunrun needs to stay ahead in a highly competitive market, eliminate wasteful IT processes and empower their 4,400+ workers to operate as efficiently as possible.
By standardizing on Chrome Browser, Google Workspace, and Dell Chromebooks, Sunrun was able to completely transform their daily operations, saving their lean IT team thousands of hours.
3 Ways Chrome Has Helped Sunrun
| 1 | Rapid Device Deployment Re-imaging legacy laptops used to take hours per device and you can add to that eventual shipping delays. With ChromeOS Enterprise Upgrade, Sunrun's IT team now wipes and provisions Chromebooks remotely in under five minutes, ensuring new hires have working devices on day one. |
| 2 | Streamlining Field Workflows Installation coordinators used to waste valuable time reducing size and manually uploading roof pictures from Windows laptops. Moving to Chromebooks and shared Google Drive folders linked directly to Salesforce made the process seamless and immediate. |
| 3 | Custom Extensions for Instant IT Support Sunrun's Salesforce team built a homemade Chrome extension allowing employees to submit trouble tickets—complete with webpage screenshots—with a single click, removing friction for users seeking help. |
The Value of Creative Change Management
A major highlight of Sunrun's deployment was their approach to onboarding. Because handing out new devices requires great change management, they created engaging, visual "Tips and Tricks" emails (like animated GIFs showing how to open Excel files in Google Sheets) to ensure employees were comfortable and productive right from the start.
Let's Discuss: How are you managing this?Sunrun's IT VP operates by the motto "Modernize and simplify," which drove them to rethink their tooling. We'd love to hear your thoughts on this!
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Read the full Customer Story on the Cloud Blog: Sunrun uses Chrome Enterprise to grow the business