Welcome to the Android Enterprise and Chrome Customer Community

"Your administrator has not given you access to this item" - Intune issues with Google accounts and previously used apps

Basic set up: Managed Google Play + Intune Devices all set up as "Corporate-owned, fully managed user devices" Policies are set to allow all apps from store and to allow other accounts to be installed on devices. GSuite individual

13585

6 hours ago

ezarateNew Member

Unable to submit a new Android Enterprise Partner application

Hi Android Enterprise Community,We are trying to submit a new Android Enterprise Partner application,When entering our valid D-U-N-S number in the Partner Portal, we receive a duplicate D-U-N-S error indicating that the number is already associated w

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8 hours ago

KirkCommunity Manager

Quick Poll: Solutions Directory SortingPoll

Hey everyone!Following our recent updates to the Solutions Directory, we want to make sure the browsing experience best supports how you and your team evaluate enterprise hardware.Plus, this is a great opportunity to highlight it as a resource for th

1962

10 hours ago

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bardavalNew Member

AMAPI application rejected – looking for guidance on Android Enterprise EMM requirements

Hi everyone,We are building Acadhub, an education-focused Android device management solution for schools and educational institutions.Our current solution is a custom Android Device Owner / DPC-based MDM. We manage institution-owned student tablets a

401

11 hours ago

kaartiksLevel 1.6: Donut

Intermittent Loss of Managed App Configuration on Android Enterprise Devices

We're experiencing an intermittent issue with Managed App Configuration on Android Enterprise devices and are looking to understand whether others have seen similar behaviour.Environment:Android Enterprise Dedicated/Fully Managed devices Honeywell de

3574

3 days ago

manukeerthiNew Member

OnePlus 10R not listed in the AER(Android Enterprise Recommended) devices

've noticed that the OnePlus 13 is not included in the Android Enterprise Recommended (AER) devices list, which can be found here: https://androidenterprisepartners.withgoogle.com/devices/#!?search=Oneplus. Could someone provide insight into whether

351

LAKSHAYNELevel 1.6: Donut

Play Protect blocks Google's Test DPC 9.0.12 during QR provisioning: "App blocked to protect your device"

Since 19 Sep 2026, QR (6-tap) provisioning of Test DPC on a factory-reset device fails. After "Getting ready for work", Play Protect shows "App blocked to protect your device - Test DPC" with only an OK button, so provisioning cannot continue. The sa

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gekatz-mceLevel 1.5: Cupcake

Issue: Play Protect Blocks DPC Installation During QR Provisioning on Android 14 / One UI 6.1

Hello,We use QR code provisioning to install our custom Device Policy Controller (DPC) app from a custom download URL (not Google Play).The exact same APK + QR configuration:Works on:Samsung Galaxy S20 — Android 13 / One UI 5.0Blocked on:Samsung Gala

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kaartiksLevel 1.6: Donut

Chrome/Edge randomly stops accepting keyboard & scanner input on Android 11/13 handheld, Gboard session error in logs (Honeywell EDA52)

Device: Honeywell EDA52 (Android 11/13, build TKQ1.230420.001)Browser: Reproduced on both Chrome (151.0.7922.139) and Microsoft Edge, same symptom on bothNot affected: Honeywell CT32 devices on the same network/site; EDA52 devices in other locations

340

5 days ago

YunchuanLevel 1.6: Donut

Access to preloaded app with Intune COBO/COSU

Hi all, We have a customer who is trying to enable a preloaded app on our tablet running Android 16 (basic notes taking app). The tablets are enrolled in Intune in COBO or COSU mode. The package name is correct and added in the app enablement list on

752

csukeLevel 1.5: Cupcake

"Your administrator has not given you access to this item" - Intune issues with Google accounts and previously used apps

Basic set up: Managed Google Play + Intune Devices all set up as "Corporate-owned, fully managed user devices" Policies are set to allow all apps from store and to allow other accounts to be installed on devices. GSuite individual

13585

6 hours ago

ezarateNew Member

Unable to submit a new Android Enterprise Partner application

Hi Android Enterprise Community,We are trying to submit a new Android Enterprise Partner application,When entering our valid D-U-N-S number in the Partner Portal, we receive a duplicate D-U-N-S error indicating that the number is already associated w

90

8 hours ago

kaartiksLevel 1.6: Donut

Intermittent Loss of Managed App Configuration on Android Enterprise Devices

We're experiencing an intermittent issue with Managed App Configuration on Android Enterprise devices and are looking to understand whether others have seen similar behaviour.Environment:Android Enterprise Dedicated/Fully Managed devices Honeywell de

3574

3 days ago

LAKSHAYNELevel 1.6: Donut

Play Protect blocks Google's Test DPC 9.0.12 during QR provisioning: "App blocked to protect your device"

Since 19 Sep 2026, QR (6-tap) provisioning of Test DPC on a factory-reset device fails. After "Getting ready for work", Play Protect shows "App blocked to protect your device - Test DPC" with only an OK button, so provisioning cannot continue. The sa

1414

kaartiksLevel 1.6: Donut

Chrome/Edge randomly stops accepting keyboard & scanner input on Android 11/13 handheld, Gboard session error in logs (Honeywell EDA52)

Device: Honeywell EDA52 (Android 11/13, build TKQ1.230420.001)Browser: Reproduced on both Chrome (151.0.7922.139) and Microsoft Edge, same symptom on bothNot affected: Honeywell CT32 devices on the same network/site; EDA52 devices in other locations

340

5 days ago

YunchuanLevel 1.6: Donut

Access to preloaded app with Intune COBO/COSU

Hi all, We have a customer who is trying to enable a preloaded app on our tablet running Android 16 (basic notes taking app). The tablets are enrolled in Intune in COBO or COSU mode. The package name is correct and added in the app enablement list on

752

GMenziesLevel 2.0: Eclair

AssistContentPolicy management type availability

I’m trying to determine whether the https://developers.google.com/android/management/reference/rest/v1/enterprises.policies#assistcontentpolicyis available for BYOD devices?I’m unable to determine what management types it’s available for, usually mos

1472

gcc_googleplaystoreNew Member

Intune Managed google account

We have a google account where it broke our intune connection this week. We tried to unbind then rebind and we cannot because the domain already exists and the primary account was the only admin account. That account was removed as the only admin wit

1842

7 days ago

adamtodorovicNew Member

All managed apps suspended at once (greyed out, "app disabled") on dedicated Intune device | How to detect affected devices proactively?

Hi,We run a retail fleet of Android Enterprise dedicated (COSU) devices managed by Intune, with Entra shared device mode and no Managed Home Screen. Devices are Samsung Galaxy XCover6 Pro (SM-G736B), Android 15, build G736BXXSAFYJ3, enrolled via KME,

1261

7 days ago

Yann_ROLANDLevel 2.2: Froyo

Pdf reading / openning in Chrome and EDGE

Hello,We have some troubles in Chrome when trying to read pdf file on android. In EDGE it works perfectly. Is there someone who can explain how it works and which app (system or not) is rendering the file ? It seems that sometimes it is the device, s

894

9 days ago

LizzieCommunity Manager

Call for Trusted Testers: Upgrade Managed Google Play Enterprises to Managed Google Domains

Hello everyone,   We're pleased to announce the ability to upgrade Managed Google Play Enterprises (which use Gmail accounts) to Managed Google domains (which use work email addresses) to bring enhanced security. We're looking for customers to p

1415

1 day ago

LyndaCommunity Manager

The next evolution: GooglebookNews

Since 2011, ChromeOS has been built to provide fast, secure, and easily manageable computing for organizations worldwide. To expand on this foundation, we have introduced Googlebooks - a new line of devices designed to offer greater versatility and

1830

What’s new in Android Enterprise 2026News

LizzieCommunity Manager

Hello, AI and emerging technologies continue to reshape daily operations. Android is driving this evolution with tools designed to boost productivity across a wide range of form factors.Combined with robust, built-in safeguards, these updates allow o

4500

5 days ago

RoseCommunity Manager

Discover the updated Android Enterprise Solutions DirectoryNews

We’ve overhauled the Android Enterprise Solutions Directory to make finding the right enterprise solutions faster, simpler, and more intuitive. A special thank you to our active community members who provided feedback on the previous Solutions Direc

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