Android Enterprise Customer Community!

IMEI2 becomes the default IMEI with an eSIM.

Hello,On our Ivanti Neurons MDM, we use this API to retrieve IMEIs:getImei() in TelephonyManager is equivalent to:getImei(getDefaultSim());So when the only sim is inserted in the second slot:getImei() is the same as getImei(1) causing duplication in

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10 days ago

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TReinholdLevel 2.0: Eclair

Intune - Zebra Scanners - not recognized as company devices in ZTP

Hi, we are using MS Intune and Google Zero Touch Portal, and a large number of Zebra scanners.We created several profiles in ZTP with DPC extras (JSON) to link the devices to the corresponding Intune enrollment profiles.However, when the scanners are

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14 days ago

RakibLevel 2.2: Froyo

Fido2 key and their issues using them on Android

First, do Android support using Fido2 keys on Android?Yes, it does support both using bluetooth, NFC and USB authentication.For reference: https://developers.google.com/identity/fido/android/native-apps But does it mean that it is straight forwa

Aurelien12345Level 1.5: Cupcake

Impact of Google Scribe Changes on Samsung S-Pen Usability in Industrial Contexts

 Hello, We have observed a significant change in S-Pen behavior following the integration of Google Scribe into Android 15 / 16 on our Galaxy Tab Active 5. Previously, the stylus allowed cursor movement (or select an write area) within text

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csukeNew Member

"Your administrator has not given you access to this item" - Intune issues with Google accounts and previously used apps

Basic set up: Managed Google Play + Intune Devices all set up as "Corporate-owned, fully managed user devices" Policies are set to allow all apps from store and to allow other accounts to be installed on devices. GSuite individual

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rPoyoNew Member

Play Protect is blocking our DPC app — appeal already submitted, looking for guidance

Hello everyone,We are currently facing an issue where Google Play Protect is blocking our Android application during device provisioning.Context: - It is not distributed via Google Play (but is already published); it is hosted externally and ins

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SivaNew Member

PiP Mode Not Working in Lock Task (Kiosk) Mode – Any Official Support or Workaround?

Hi everyone, I’m from ManageEngine MDM, and we’ve observed that Picture-in-Picture (PiP) mode does not work when a device is in Lock Task (Kiosk) mode. In our deployments, the device is configured as Device Owner, and we use DevicePolicyMan

fzhang10878New Member

2FA sign in error at Android Zero Touch portal

I am the IT admin/owner of our Android Zero Touch instance, and I am trying to log into the portal to view and interact with devices associated with our organization. Our zero touch instance is linked with our Intune tenant, and is working correctly.

SarahshkNew Member

Cant finish setup

After correctly completing the configuration of my MDM with the ZTE account, getting this error while registering the device:"Cant finish setup. Zero touch enrollment isn't available. Check your internet connection and try again." Things already

semhzaidNew Member

Samsung Smart Switch Not Working After Enrolling Device in Android Management API (Device Owner Mode) [NEW SAMSUNG PHONES, NOT OLD]

Hello, I have built a device management system using Android Management API. Devices are enrolled in Device Owner mode. After enrolling Samsung devices (especially newer models like Samsung A07), I noticed that Samsung Smart Switch does not work

02

21 days ago

K

kEvaRLevel 1.5: Cupcake

IMEI2 becomes the default IMEI with an eSIM.

Hello,On our Ivanti Neurons MDM, we use this API to retrieve IMEIs:getImei() in TelephonyManager is equivalent to:getImei(getDefaultSim());So when the only sim is inserted in the second slot:getImei() is the same as getImei(1) causing duplication in

243

10 days ago

RakibLevel 2.2: Froyo

Fido2 key and their issues using them on Android

First, do Android support using Fido2 keys on Android?Yes, it does support both using bluetooth, NFC and USB authentication.For reference: https://developers.google.com/identity/fido/android/native-apps But does it mean that it is straight forwa

Aurelien12345Level 1.5: Cupcake

Impact of Google Scribe Changes on Samsung S-Pen Usability in Industrial Contexts

 Hello, We have observed a significant change in S-Pen behavior following the integration of Google Scribe into Android 15 / 16 on our Galaxy Tab Active 5. Previously, the stylus allowed cursor movement (or select an write area) within text

14

C

csukeNew Member

"Your administrator has not given you access to this item" - Intune issues with Google accounts and previously used apps

Basic set up: Managed Google Play + Intune Devices all set up as "Corporate-owned, fully managed user devices" Policies are set to allow all apps from store and to allow other accounts to be installed on devices. GSuite individual

01

S

SivaNew Member

PiP Mode Not Working in Lock Task (Kiosk) Mode – Any Official Support or Workaround?

Hi everyone, I’m from ManageEngine MDM, and we’ve observed that Picture-in-Picture (PiP) mode does not work when a device is in Lock Task (Kiosk) mode. In our deployments, the device is configured as Device Owner, and we use DevicePolicyMan

fzhang10878New Member

2FA sign in error at Android Zero Touch portal

I am the IT admin/owner of our Android Zero Touch instance, and I am trying to log into the portal to view and interact with devices associated with our organization. Our zero touch instance is linked with our Intune tenant, and is working correctly.

SarahshkNew Member

Cant finish setup

After correctly completing the configuration of my MDM with the ZTE account, getting this error while registering the device:"Cant finish setup. Zero touch enrollment isn't available. Check your internet connection and try again." Things already

semhzaidNew Member

Samsung Smart Switch Not Working After Enrolling Device in Android Management API (Device Owner Mode , new devices not old - samsung A07)

Hello,I have built a device management system using Android Management API. Devices are enrolled in Device Owner mode. After enrolling Samsung devices (especially newer models like Samsung A07), I noticed that Samsung Smart Switch does not work

sambenengeLevel 1.6: Donut

Android Auto and COBO

Hi All, just wondering if Android Auto will work for fully-managed (COBO) Samsung devices enrolled into Intune, or COPE for that matter?  Is there anything official from Google on this?  Does anyone have any advice on getting it to work or

EUDCBSNew Member

Default configuration not applying

Hi, I have 2 configurations in my zero touch portal and our vendors have been adding devices.  For some reason, the configuration I have set as default is not applying and I don't see anywhere else to make changes.  Any help would be a

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22 days ago

LizzieCommunity Manager

[Announcement] Launching Android Enterprise Insiders & Registration

Hey everyone,We're pleased to announce a brand new initiative built exclusively for you, the members of the Android Enterprise Customer Community: Android Enterprise Insiders!What is the Android Enterprise Insiders Program?In short, it’s your opportu

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13 days ago

JordanOCLevel 1.6: Donut

[Product Update] The Future of Endpoint Management is Conversational

Hello,   We are now soft-launching support for the Model Context Protocol (MCP) within the Android Management API (AMAPI). While this is a “behind-the-scenes” infrastructure update, it is the critical first step toward a new way of managing

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Android Enterprise coming to Android XR

17 days ago

LizzieCommunity Manager

Hello everyone,   The wait is over - the first headset built on Android XR - the Samsung Galaxy XR - has launched.   This is an exciting step forward for our ecosystem, further extending the familiar Android experience across a blend of phy

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[Product Update] RCS Archival is now available on managed Android devices

2 months ago

RoseNew Member

Rich Communication Services (RCS) is a significant upgrade that benefits businesses with enhanced security through end-to-end encryption and boosted employee productivity with features like read receipts, typing indicators, high-resolution file shari

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[PRODUCT UPDATE] Zero-touch enhancement: New admin controls

3 months ago

LizzieCommunity Manager

Hello everyone, We're thrilled to announce significant enhancements to the zero-touch customer portal, designed to provide greater control over customer data. The portal's role-based access control has been updated to include three new user roles, ‘M

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3 months ago

LizzieCommunity Manager

Google Play update: new layer of security coming in 2026

Hello everyone,To enhance security on Android devices, Google has announced that developers of Android applications, including those distributed outside of the Google Play Store, will be required to complete developer verification in order for t

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[Product Update] New Management API Features: Restrict default apps and set role-based app privileges

3 months ago

RoseNew Member

To optimize IT operations and strengthen your digital defences, we are rolling out two powerful enhancements to the Android Management API (AMAPI). These features are designed to give IT admins scalable control, ensure consistency, and keep critical

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4 months ago

BigdogburrLevel 2.0: Eclair

Android 16 STIG is now live!

Hey friends,   We are pleased to announce the release of Google’s Security Technical Implementation Guide (STIG) for Android 16.Developed in partnership with the Defense Information Systems Agency (DISA), this guide provides a robust, expert-def

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Important Security Update: 2-Step Verification Coming Soon for Managed Google Accounts

4 months ago

LizzieCommunity Manager

Hello everyone,   To better protect your Google domain from unauthorized access, we will soon begin requiring 2-Step Verification (2SV) for administrative Managed Google Accounts.   Why the change? Your account's security is a top priority.

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5 months ago

RoseNew Member

[Product Update]: Android Enterprise Feature Drop

Today’s AI-driven, mobile-first world demands a modern platform to power productivity and collaboration, while keeping security at its core to help mitigate new potential threats.  Android is continually evolving to meet new business needs. As o

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