Android Enterprise Customer Community

Since today, Our Samsung Galaxy A33 devices in UK are not enrolling to Intune automatically as part of Zero-Touch enrolment. Devices are proceeding with normal setup after connecting to Wi-Fi instead of proceeding with MDM setup.We have confirmed device is added to portal and has MDM configuration assigned. We are enrolling device to Intune as COPE enrolment. We have tried the below but still face the issue1) Unassign/re-assign MDM configuration2) Factory reset and start the setup3) Try different device/Different Wi-Fi network

I recently got a phone and somehow it is under an Enterprise, MDM is running along with a whole bunch of other stuff that goes with it. I'm not too smart in the subject but I know that it shouldn't be there. I'm a little leery of certain people that sold me the phone at the phone store. I can't really go back there to get it fixed. I called Metro PCS and they said they can't help me that I needed to call Motorola I need help, I don't know what to do.

I would like to know if there is a way to restrict repair mode in Google pixel devices through MDM?

Hello,I need clarification. My organization holds a Google Workspace for Nonprofits license which grants us an Android Enterprise Basic license. Everything has suited our needs thus far.Recently, I've encountered an issue. We're attempting to configure two or more work profiles on an Android tablet using the local account feature present in System-Multiaccount. However, when we configure the first work account, this feature disappears.Is there any configuration within the admin console that could be causing this behavior?Could it possibly be linked to the type of license we have?

Hello, I have different feedbacks where the virtual keyboard is not appearing at the Intune login page during a ZT enrollment, has anyone experienced the same issue and knows how to fix it please? Environment:- Android tablets running Android 13- COPE mode- Google Gboard installed and setup as default input method- Zero Touch enrollment- After the enrollment start and goes to the Login to Microsoft account step, the virtual keyboard is not appearing when touching the fields Some leads: - Gboard is not allowed by default and got disabled during the enrollment?- Non system or protected apps (flags to add in the software?) got removed when starting the enrollment? Thanks!

Good evening Android, I lost my mother purchased SAMSUNG Galaxy Smartphone which was purchased in overseas when she travelled on a pilgrimage. And the mobile was misplaced or stolen a few years back, i live in Sri Lanka - Asia and i need Android expert support to find my Device.   ****   *Personal information hidden for privacy reasons, in line with the Community Guidelines    

Hi all,Seems that latest Company Portal version from Microsoft is having some issue.Problem description:Installation from Play Store is working but launching Company Portal app, it just freezes with logo on the screen. Never does anything, just freezing. We have case opened to Microsoft. Keep you all posted.Version 5.0.6170.0Published 28.2.2024 Please test if you have BYOD method setup for your company.-jarmo

How do I make a new app that has MainPage.xaml & MainPage.xaml.cs in it on android studio?

Hi  I want to know when I activate AE, can Google reply the account used for activating AE to the EMM or MDM, so that in the future, if I want to cancel or deactivate the AE , I can know exactly which Google account I used. Because I have met several times that the client forgets which account was used, so they can't deactivate the account Thanks

How do I target new API level requirement for app I want to publish it?Lint found fatal errors while assembling a release target.Fix the issues identified by lint, or create a baseline to see only new errors.To create a baseline, run `gradlew updateLintBaseline` after adding the following to the module's build.gradle file:```android {lint {baseline = file("lint-baseline.xml")}}```For more details, see https://developer.android.com/studio/write/lint#snapshotC:\Users\lferg\AndroidStudioProjects\simple-web-browser-android\app\build.gradle:11: Error: Google Play requires that apps target API level 33 or higher. [ExpiredTargetSdkVersion]targetSdkVersion 29~~~~~~~~~~~~~~~~~~~Explanation for issues of type "ExpiredTargetSdkVersion":Configuring your app to target a recent API level ensures that usersbenefit from significant security and performance improvements, while stillallowing your app to run on older Android versions (down to theminSdkVersion).To update your targetSdkVersion, follow the

Hi Team, Greetings, Due to Phone number is tagged with left employee and SIM connection is not active now. Hence we would like to know How to reset the 2factor authentication for the respective Managed Google Play Account (Work email address login) where we can receive an email when there is an "Reset link" can be sent by google admins ?. please help on this topic, being its an critical for us. 

my app on android studio has no module

Hi - i am using Galaxy s24 ultra 5g. the problem i am facing is that i have work profile enabled where i am accessing the gmail and google chat of office. But i hvae stopped getting the ringtone when someone is calling me on google chat that is installed in work profile. Please help resolve this issue

Hi,for our markets, we have approximately 550 Honeywell CT30 (Android 11 and 12) devices in use.The devices are registered in Google zero touch and managed by Intune.  We noticed that on a few devices, a pushed app is not being installed.The reason is that the Play Store is missing. Instead, there is an app called "Play Store Recovery Service".When we open the app, it says "Please wait, recovering the Play Store...". No matter how long we wait, nothing is happening. Do you have any idea how we can get the Play Store back?

Got a strange one; i have a Honeywell Ct60, android 10.0, that i have had for years as a test device.  This week i began testing a new app update.  i wiped the device and enrolled it into my MDM, WorkSpace One, i noticed about an hour or so later it automatically wiped.  I thought strange, but must have been a fluke, so i enrolled it again. Same thing re-enrolled it and the next day it was reset.  i went to enroll it today and was actually able to pay attention to it and shortly after enrollment a notification popped up stating it was going to reset within and hour message was from "Device Setup", well i'm thinking i don't have that setup in my config, so i look further and found that it was being managed by another company, Publix Grocery, and i am in a health system in a completely different state.  Any ideas on how my device got added to their EMM?  

I am building a AOSP-project where we have a APK, we would like to be device-owner on the build. Where in the AOSP-project do we set a specific APK as device-owner? Thanks!

I recently joined a new company, they're high on security. It's difficult to work with the company laptop remotely because once it goes to sleep(after about 2 mins of being idle) it disconnects from the internet and you need to log back in, connect to the wifi, connect to a VPN with your credentials, authorize the VPN via your phone and then click accept before you get internet access on the computer again.  In other to reply emails and messages faster, I had to add a work profile, I installed the required apps, accepted polices etc. communications apps that connect to the company domains or work apps have to be funneled via a VPN (required installation by the company). So basically these apps don't work without the vpn. My main concern is that this VPN might be monitoring traffic in my personal profile although I have premium proton VPN installed, I don't feel entirely safe about it. I've checked online and the answers I've seen are generic. Any

Dear Android Community,We are a trust organization and building an enterprise Mobile Application for our employees. As a part of our commitment to strengthening the integrity of our mobile application, we are exploring the possibilities of implementing a binding mechanism with the following device identifiers: IMEIIMSIMAC address.This additional layer of security aims to enhance the trustworthiness of our mobile application, providing a more secure environment for our employees.However, we are facing some challenges in implementing this functionality, especially about the latest Android versions and privacy considerations. I am reaching out to seek your expertise and guidance on the best practices to fetch any of the above-mentioned methods in compliance with the Android security standards. I want to ensure that my application adheres to all the necessary permissions and privacy policies to access this sensitive information.If you have any relevant resources, code examples, o

We have devices provisioned on an Android Enterprise policy where the AdvancedSecurityOverrides.UntrustedAppsPolicy is set to DISALLOW_INSTALL, but users are still able to download APKs via browser and install them.  Is there another setting that someone is aware of that would prevent this behavior? Thanks all.

Hi,I'm trying to configure Gmail via managed configuration (by custom DPC app).I was a little confused by the description of setting "exchange_authentication_type" from the documentation. The text looks like it should be a string with a value from the list.https://support.google.com/work/android/answer/7065453?hl=en&ref_topic=6174026However, according to the gmail configuration file, the application must pass an array of strings<restriction android:key="exchange_authentication_type"  android:restrictionType="multi-select" /> Can you help me on a couple of questions:1) Has this behavior been there since the setting was introduced, or has it changed over time?2) What happens if you pass all possible values into an array? I also noticed that if you pass null, then Gmail does not want to authorize the user using the certificate in the work profile, is this expected behavior?

Hi Team,Upon reviewing the Maven Repository, we have observed that the latest version of Apache HttpCore (4.4.16) is flagged as vulnerable and EOL due to dependencies (https://mvnrepository.com/artifact/org.apache.httpcomponents/httpcore/4.4.16), and the artifact has been relocated to org.apache.httpcomponents.core5 » httpcore5. Similarly, Apache HttpClient (version - 4.5.14 >> 5.4.x) has undergone a similar transition.Apache HttpClient serves as both a direct and indirect dependency for below mentioned jars, that we (MDM) use for  Android Enterprise Management. However, we have identified that several jars listed below continue to utilize the older version of Apache HttpClient (4.5.14), which is marked as vulnerable and EOL, despite the availability of the latest version (5.4.x). This persistence poses a significant security risk for us and our customers using Android Enterprise via our product.Could you please provide guidance on how best to address this issue?Ar

Hello,We are experiencing a new issue with our Android device enrolments where the MDM app is not being installed during the sign-in process. App is configured in Android Management between our CyberArk tenant and Google domain, and user accounts are configured to do set-up for device owner enrolment.  Previous device enrolments are still working as expected, and we first noticed this issue on 13-11-2023. No changes have been made to either the CyberArk configuration/device policy or to Google Admin.  This issue is affecting all new Android device enrolments, even across Android versions (Android 10-14 affected).  Would you please able to assist to fix this issue?  Error Log:11-24 14:35:49.411 3842 4105 I Auth : (REDACTED) [BroadcastManager] [BroadcastManager] Broadcasting bad device management=%s11-24 14:35:49.414 3842 4105 I Auth : [AccountStatusChecker] Error when fetching package info [CONTEXT service_id=343 ]11-24 14:35:49.414 3842 4105 I Au

Hi Team, I work with a MDM solution which is currently device admin, I want to enroll the devics using Samsung KME. I integrated it and able to enroll the devices till Android 11. but the versions above Android 12 are not getting enrolled. When I asked the Samsung team, they said that KME enrollment uses Android Enterprise Device Owner type. They said I have to move to device Owner using Android Enterprise. How do I achieve this. We have our own dashboard from where we push all the policies now. I also saw that AE is no longer taking any new registrations.  Please help with this.

As a New Zealand based reseller, can I enroll the devices to Australia tenant? 

Hello, Does anyone know if there is a way of not publishing everything that is ready to be published from an app review point of view? I have a closed testing track app ready to be published and I will shortly have a production version of the app ready for review. But as far as I can see you can't only publish certain tracks i.e. the production and not the closed track. You can only publish everything that is ready to be published? What I wanted to know was if, for example, I wanted the production version to go live now and wait before releasing the testing track? Cheers