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gaurang_trinetri
Level 1.5: Cupcake
Aug 3, 2026 9:24 AM UTC
Question

Android Management API initial device enrollment failed

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Hello Team,

 

We have checked in various post available in Android Community. It seems we are not able to enroll devices because of initial quota is 0.

We have filled and submitted the form to increase or lift the safety quota. Its been 15 days since, we don’t have any feedback and not able to enroll device.

 

What to do in this scenario? Whom to contact to grant us initial quota?

5 replies

gaurang_trinetri
Level 1.5: Cupcake
Aug 3, 2026 9:24 AM UTC

Hello Team,

 

We have checked in various post available in Android Community. It seems we are not able to enroll devices because of initial quota is 0.

We have filled and submitted the form to increase or lift the safety quota. Its been 15 days since, we don’t have any feedback and not able to enroll device.

 

What to do in this scenario? Whom to contact to grant us initial quota?

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Michel
Level: 4.1: Jelly bean
Aug 3, 2026 1:55 PM UTC

Are you trying to build your own EMM / Device management solution?

 

Did you find and read this post? It might help you: [Android Enterprise] AMAPI Quota Requests: What You Need to Know | Community

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gaurang_trinetri
Level 1.5: Cupcake
Aug 3, 2026 4:03 PM UTC

Yes , we have already build EMM based on google usage policy. 

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Kirk
Community Manager
Aug 3, 2026 1:56 PM UTC

Hi ​@gaurang_trinetri 

The correct location for any and all issues related to AMAPI requests is here.

You can also use this form to check on the status of previous requests.

I understand that you’re keen to receive a response from the team but please bear in mind that making duplicate posts here will not help expedite the process as the community team here are not able to directly assist with the process as we have outlined here.

Please remain patient and I am sure you will receive a response in due course.

Regards,
Kirk

 

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gaurang_trinetri
Level 1.5: Cupcake
Aug 5, 2026 3:46 AM UTC

Hi Krik,

 

I have tried everything. I have filled up form and its been almost 17 days and haven't received even acknowledge email for the initial quota request form.

We have customer to serve and are stuck.

Can you please help me what other things can we do? How can we connect with Policy Team?

 

Thanks & Regards,

GK

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