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E
Edward
Level 1.5: Cupcake
February 25, 2024
Solved

Can google return the account for activating Android Enterprise

  • February 25, 2024
  • 1 reply
  • 0 views

Hi 

 

I want to know when I activate AE, can Google reply the account used for activating AE to the EMM or MDM, so that in the future, if I want to cancel or deactivate the AE , I can know exactly which Google account I used.

 

Because I have met several times that the client forgets which account was used, so they can't deactivate the account

 

Thanks

Best answer by jeremy

Hello this is not currently available, but you can ask your customers for this information just after he enrolled his account and save it for him.

With the new flow introduced earlier this year, you should have less issues like this one, you can read more about this flow here: https://www.androidenterprise.community/t5/news-info/product-update-introducing-the-improved-signup-experience-for/ba-p/2684

1 reply

J
jeremyAnswer
Level 1.6: Donut
February 27, 2024

Hello this is not currently available, but you can ask your customers for this information just after he enrolled his account and save it for him.

With the new flow introduced earlier this year, you should have less issues like this one, you can read more about this flow here: https://www.androidenterprise.community/t5/news-info/product-update-introducing-the-improved-signup-experience-for/ba-p/2684

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