Deleted organisation ID from Google account.

Question

Hi,We are experiencing an issue. We have delete our organisation from a user account linked to Sophos Central MDM. This organisation is still bound to multiple end user devices which cannot access the Google Play Store and we cannot enroll any new devices. We have the organisation ID and the user account, we are looking for a way to restore the organisation to the account. Do anyone know if it is possible to reverse what we have done and restore an organisation ID to the account?Regards, MattMc

Lizzie · Answer

Hello @MattMc,

Great to meet you. I'm sorry to hear this has happened to you account. Have you seen this guide we put together on how to resolve this?

Also, have you already raised this directly your Sophos?

Thanks, hope to speak with you again soon.

Lizzie

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