Android Enterprise General Discussions

Hello Android Enterprise community Im currently exploring options for monitoring Android devices used in a dental care environment. The devices in question are hand scanners, specifically designed for dental use, and there is no private use intended. Our goal is to monitor key metrics like battery usage, device drops, and GPS location to ensure theyre functioning optimally and to track their whereabouts for maintenance purposes. I was thinking of using an open-source Zabbix server to monitor the devices. My plan is to send data via endpoints to get insights into network performance, battery health, and general device status. Has anyone implemented Zabbix for Android devices in a similar way before? Do you think it’s a good solution for this use case? Are there any potential challenges I should be aware of? I’d also appreciate any advice on best practices for implementing such a system especially when it comes to ensuring data accuracy and performance monitoring in a heal

Hello everyone,    We know security is an important area to many of you here in the customer community and we have heard here and there some interest in a security certification and or training. Based on this, we wanted to explore this a bit more - we have created a community survey to gauge your interest and gather your thoughts around this further.    If you have any additional questions, please to reply to this topic below. Thank you for your time and feedback.    Lizzie (and the Customer Community team)   Loading…

Hi Everyone, sitting with an issue on three O365 tenants at the at the moment that I have escalated to Microsoft. Was hoping that someone else experienced this issue as well or can point me in the right direction. After opening the connector to bind the EMM (Intune) to the google play store the I grant Microsoft permissions to send both user and device information to Google is greyed out. I can close and the window and then reopen it and I can then tick the box. After that the Launch Google to connect now Button becomes available and the windows that pops up asks me to sign in with my google account. I have created numerous accounts, personal, work and school and tested with them. After the login into the google account it does not continue with the EMM setup. the box displays "The Page has expired. To restart your registration, please reload the page from your EMM console. Only way past that is to log out of the Gmail Account and then log in again with the same issue "The page ha

Hello, I'm trying to follow the instructions to the letter for publishing an application in our MDM (Intune) whose APK is hosted outside the Google Play Store. However, in the steps, it's mentioned that you have to Opt out of app signing by Google Play.This no longer seems possible. So I continued the process, but when it came time to import the .json file. It informs me that: Your APK file exceeds the maximum upload size (100 MB). Switch to the Android App Bundle format or upload a smaller APK file.You have uploaded an invalid archive ZIP file.The APK file is hosted externally, so it cannot be signed by Play.The AndroidManifest.xml file in the Android application collection or in the uploaded APK file could not be analyzed. Has it been compiled correctly?The name “dji.go.v4” already exists in Google Play. Please use another package name. Am I at a dead end? Thank you for your help.  Externally hosted private apps - Android Enterprise Help (google.com)

Google play EMM API Deprecating api GET https://www.googleapis.com/androidenterprise/v1/enterprises/enterpriseId/users/userId/devices/deviceId/installsMy application need to get the install apps list.Unfortunately, the api is providing the information is going to deprecated soon September 30, 2025. I am looking for the alternative provider which can give me the exactly same information[ install apps list].If you have any idea or thoughts please share. 

we can't add an Android device with IMEI on customer Android zero touch portal , error states = device already claimed please help  ..we factory reset device and remove it from MDM Blackberry without any success as error persist 

Hello everyone, New to Google device management and hoping someone is able to help me out. I had tried to enroll various Android devices in COPE, Work Managed and Work Profile (BYOD) modes but each of them are failing at the "Registering profile" screen. It look like the Work Profile has been created, but does not appear to be functional and devices are not appearing in the Google admin console.Pertinent (I think) are of the logcat logs are showing: 10-09 18:06:39.752 22672 28291 I clouddpc: [PolicyLogHelper.java:logPolicies:103] Device mode: quarantined10-09 18:06:39.752 22672 28291 I clouddpc: [PolicyLogHelper.java:logPolicies:105] Got policy. Size: 010-09 18:06:39.752 22672 28291 I clouddpc: [OverrideLayer.java:loadFromFile:98] No override for compliance_rules10-09 18:06:39.752 22672 28291 I clouddpc: [EventLogManagerImpl.kt:logMessage:1641] Event logged: PolicyPulled details: [id=default, version=0, mode=DEVICE_MODE_QUARANTINED] metadata: [isNetworkConnected=true]10-09 18

I accidentally lowering the permission of our only user in the zero-touch to admin.So I can't have the Owner permissions on the same account.Is there any way to add new Owner account or change the permission back to Owner?

In my organization, we are going to renew equipment, and we were reviewing the option that the equipment we are quoting is an Android Enterprise Recommended device. We were considering the possibility of starting to manage all policies through Microsoft Intune. Now, my question is, aside from having an Android Enterprise Recommended device and the respective active Intune service and everything it entails, do I need anything else, or can I start managing my devices with just this? I would greatly appreciate your support and any additional comments. Best regards.

i am now researching on android management API. when i was on research i got a doubt that in enrollment tokens we can choose the lifetime of the token. But there is no way to choose the lifetime of the sign in enrollment token.i have gone thorough the android management and i could not find the ways to set the lifetime of the sign in enrollment token or the default life time of it. Can anyone help me with that?thanks!

Hi,  I am building a MDM app for my Company. Our MDM agent app is signed by OEM. I would like my app to be able to:- Clear third party app cache- Create and Update APN settings.I know I can use android  DevicePolicyManager API to clear third party app cache but we already have thousands of devices sold to our clients. We can't recall them to factory reset so our  app can can have device owner status. I know other MDM providers managed to do this without Device Ownership(I have used one). Can anyone please point me into right direction. My APP is signed by OEM, yet it doesn't have some system level privileges like clearing third party app cache and updating APN setting. Thank you in advance.

We have Zero Touch and use Intune. We do not have Intune linked to Zero Touch. We created a configuration in Zero Touch.  The devices should enroll as fully managed. Several devices are successfully enrolling as fully managed however, some are being prompted to set up a work profile rather than enroll as fully managed.  It doesn't seem to be consistent as to make, model or OS version.  All of the devices below are in Zero Touch and should have been enrolled as fully managed.  They all point to the same configuration in Zero Touch. Also, some devices prompt for work profile setup but then only go so far before endinto a screen that says the device cannot be setup. Any insight or advice would be appreciated. Thank you, Nancy 

Hello, we have problem with notifications on from workprofile on smartwatches. It works 1month ago but from Sept. we don't receive any notifications from Outlook, MS Teams, etc.Somebody knows what happens? Thanks! 

Hello everyone,   I hope you are doing well.    Speaking with many of you, I know testing your devices, applications, configurations and all the other things that go into a managed solution can be a time consuming process. Especially if you have multiple types of management mode and device types to the mix as well.   Based on this, I thought it would be an interesting discussion point for us all here in the community. Do you any tips or processes you have perfected around testing? Perhaps you have a checklist of things you follow? Or a timeframe that you allocate to test certain areas or a minimum number of devices you test things on before rolling it out more widely?    It would be great to hear from you.    Thanks, Lizzie

ℹ️This is my first post on these forums, so apologies if this is in the wrong place, or directed at the wrong crowd. We have an accessibility service which we use for government agencies in the UK. We deliver this through a Private Managed Play Store (using their Organisation ID for sharing). It is delivered by their MDM, which is usually MS Intune. One of our customers has asked us to provide support for Managed Configurations so they tie the device with the owner - information which can be provided into Managed Configurations via Intune variables , which seems like a great idea. However, I believe their may be an issue with the Work Profile and applications which offer an Accessibility Service - in that, when you install the app on the Work Profile (required to use managed configurations), our accessibility service does not appear in the list in the Settings menu. If you install the app on the Personal profile, it does show. I suspect whatever container-is

My requirement is to add a string pattern in urlblocklist and the result is to block the entire URL that contains this pattern. Is it possible through AMAPI managed configuration of chrome? I appreciate any help you can provide.

Hello all, I am new to the forum so hopefully I posted in the right location. I have a question about Samsung devices (ex. A22, A53, etc.) in a business scenario of a healthcare provider. When a new (COPE) device gets ordered the devices comes preinstalled with an Android version, the device goes in stock and a few months later an user needs a new one. We would like to preinstall periodically the latest version so that the rollout/handoff of the new device takes less time. Current scenario is that the user comes, we take a phone out of our stock, during the OOBE setup you first have to login with a Google or Samsung account before updates get installed. The installation of updates sometimes takes over an hour during this time the user has to wait, or they have to come back. We also have lots of iPhones and we update them with a MacBook. We are looking for a simular solution but I cannot think of one, so I thought lets ask others. Maybe someone has a brilliant idea. 

EMM API enterprise Not supporting AM Api feature API's. But AM Api Enterprise supporting some of the EMM api features. why? is there any way to support AM api with EMM api enterprise ID

Not sure where else to turn. I have an AndroidAtWork profile on my personal device through my company. I was getting a message saying that my password was going to expire soon. At a certain point the device said that the password expired. Now when I enter my 8 digit passcode to open the device it says "The password expired. You must change the password to continue using this device." When I hit OK it just returns me to the passcode screen and I am effectively locked out of my device. I've been working with our internal support and they have tried to push a policy eliminating the passcode requiurement but it hasn't had any effect. It appears that the new policies are not taking effect. To anyone's knowledge is there some way to disable the passcode or enable some way for me to reset it? Or some other solution?  The device is still checking in with the host. Is there any chance that the passcode would be eliminated or I would get an option to reset the passcode if the devi

We have some devices registered on the Zero Touch portal that belong to the organization, and whenever we signed up for an enrollment configuration, since this device was not configured in our EMM, it would request a factory reset with a message saying that the device belonged to organization X and would be formatted within 2 hours. But that stopped working. Does anyone know if anything has changed in the Zero Touch portal's ownership policy? 

App code/function will similar but educational content will different. Now I want to know is it safe for console?

Greetings, Just started on our MDM journey and wanting to see if we have the correct 'type' of account based on https://support.google.com/work/android/answer/6371476?hl=en#zippy=%2Cmanaged-google-account  ?Keen to have a chat as we have bought NinjaOne MDM to run on 25 Samsung Tab 9's (SM-X115) running Android 14, but not able to configure some features.

Hello,I am trying to set the forcedResetTime field that is mentioned in the "Google device provisioning services" documentation: https://developers.google.com/zero-touch/reference/customer/rest/v1/customers.configurations#ConfigurationBut, the problem is, I can't set this value through the Zero-Touch portal, the configuration form that is available on the website does not have this optional field.So, is there a way to set this value through the portal? If so, where can I find this field to edit? If not, is there any other way or EMM that I can use to set this value?Ref.:Thanks,Eduardo.

Hi, a customer of ours who we deploy our app to through their private play store is getting the following error:The application can’t be installed because it is incompatible with the device. (0xC7D24FBC)This appears to be an InTune error (i have been given very little info myself).  Googling the error message suggests that they try to install the apk manually rather than through their MDM/private play store.  They have tried this and it works.  I have also downloaded the apk created from the play console and have manually installed it on an identical device (Samsung Galaxy A8).  It is then suggested that if this is possible to contact Google.The app fails to install in both the countries it is targeted at with this error.Has anyone seen this error before and if so any idea how to fix it?

@jasonbayton @jeremy @Lizzie Guys, I am trying to implement the managed configurations for Android public applications, but my team cannot get how we can add lookup values to the app? is there any document I can refer to? I have this, but it tells me how to get the lookup values. https://developers.google.com/android/management/reference/rest/v1/enterprises.policies#managedconfigurationtemplatePlease let me know if any of you can help to solve this issue