Android Enterprise General Discussions

회사가 EDLA를 체결을 하였는데, GMS 사용을 정식으로 할 수 있다는 것은 알고 있습니다. 혹시 이와 관련한 문서를 확인 할 수 있는 곳이나 받아볼 수 있는 방법을 없을까요? 거래처에서 EDLA 를 하면 무엇이 좋고 안받았을 경우엔 어떤 문제가 있는지에 대한 공식적인 문서를 받고 싶다는데, 어떤 자료를 제공하면 될지 난감합니다. 

Iam trying to setup zero-touch enrollment for android devices using intune. My reseller is telling me they are unable to add my account to enable the linking of zero touch (even though they are a authorized reseller), and tell me to contact google support...? I have linked our admin-email in the account creation, and i can manage the account in the "normal" account management, but in the ZTE portal i simply get "no account found".

Hi we are one of the leading Android device seller company from India and we sell devices directly to customers and also to companies. We need ZT so that we have applied for the Android partnership program for ZT multiple times but the application is getting rejected again and again. We tried to send email multiple times to the ae community but there is no exact reason mentioned . Can you help me to approve it?

Why am i getting the error "404. That’s an error. The requested URL  "https://zerotouch.googleapis.com/v1/customers/$CustomerId/devices/$Imei" was not found on this server. That’s all we know." Im following the instructions provided here. https://developers.google.com/zero-touch/reference/customer/rest/v1/customers.devices/get Im just trying to search for an imei number in my zero touch portal located here https://partner.android.com/zerotouch I was able to retrieve authorization code using https://accounts.google.com/o/oauth2/auth and scope=https://www.googleapis.com/auth/androidworkzerotouchemm Then I able to generate access token from authorization code but when attempting to retrieve an imei number using "https://zerotouch.googleapis.com/v1/customers/$CustomerId/devices/$Imei"  customers get method. I get the error stated above. Can someone help!

How can i setup work in my phone. 

Hi,   Currently I have a Google Workspace login with 20+ accounts, and this account[Personal information hidden] is the super admin of the workspace.Recently one of the employees left the company, so we set up the forwarding option from her inbox [Personal information hidden] to mine, Hannah's.Then I deleted her account since is no longer needed but I still receive her emails and I do not want that. Is there a way to end this?   Literally I tried everything.   *Personal information hidden for privacy reasons in line with the Community Guidelines

My org. recently started with management of Android units, and use Google ZeroTouch for deployment, and Intune as a MDM software. We set up our Google Zero Touch account before we ware ready to manage our androids phones. So several of the phones we bought after we set up our google portal is added in the zero touch portal from our distributor, but i quickly before we started using the phones removed the konfiguration profile from the phone.  But now i am finished with testing different provision methods and setups in intune and i am ready to provision this setup to our phones. We have no problem provisioning new phones, but phones that are in our portal, but with a removed configuration profile i cant seem to manage again.  I know that i cant add phones into the portal myself, but i really thought it would be possible to re provision configuration onto the phones that already are a part of the portal. Does anyone know if i am doing something wrong, or if this is ev

Hi everyone. It's possible Edit QR Code to add only one system app or any other app? Thank you.

Requirement is only trusted network will allowed office 365 application like Outlook, teams & etc. Applications will allowed to open through trusted network else not able to open the applications.

Hello everyone,   I hope you are having a good week.   A management solution helps you to set up, secure and manage your devices in your organisation. I see it like a comfy hub for you to ensure that your devices are working as you expect (whatever size your company is). So understandably, one of the biggest decisions when getting started with Android at work is choosing the right EMM (Enterprise Mobility Management) for your needs. There is a solution out there to meet almost every need and use case, and sometimes knowing where to start can be tricky.    We are lucky here in the community, that many people have already been through this decision and there is a huge amount of experience. The Solutions Directory is a useful place to explore partners and solution options, but there are also many questions and things to consider beforehand, so this got me thinking it would be great to share community tips/advice around this.   What tips would you recomme

I i have started  to notice a new issue recently while enrolling  a new device in android device  management. The  issue is  that while enrolling a new device to EMM(using the generated qr code), all the required app gets installed successfully but after some time  it produces  a crash with error "Google Partner setup has stopped". Clearing the cache  is not  working  for me.  Also lot  of  my devices which is  at client locations are getting  this issue as   well, I   dont have direct physical access to these locations as well,  is  it  possible to  fix the  issues, maybe by  making  any  changes in the  policy. Also, i have not made any  recent  changes in my policy  , this issue started coming up from the  last   week onwards 

We are using Android management API to enroll managed devices. We have a custom app that is required for setup. For this app we also send managedConfigurations in the policy, some string data. To get the data are using RestrictionsManager in the app, so when the app is first opened from "required for setup" action, we create the RestrictionsManager's object to get the managedConfigurations but there is this issue that we face. Scenarios:When we create a fully managed device then their is not issue, custom app gets the managedConfigurations. But if we create a work-profile and set the custom app as required for setup and when the app try to get the  managedConfigurations then null is returned. This issue specifically rising in the Moto devices that we have for testing (Moto G32 devices). For some reason it works fine sometimes, so if we enroll the devices let's say for 15 times in work-profile, then it may work 3-5 times, this is not for sure, it may work and it

Hello.I would like to implement a feature for my EMM: after an IT admin creates an enterprise binding on the Google side and then they are redirected back to the EMM - is there a way for the EMM to know which Google account the IT admin just used for binding? It would be nice to attach this info to the enterprise's representation on the EMM side.I think that this info is neither presented in the Android Management API https://developers.google.com/android/management/reference/rest/v1/enterprises#Enterprisenor in the query parameters of the redirect.One way for the EMM is to just ask the user to enter the email again on the EMM side. But it is prone to errors

Hello, is there a way to claim ownership of a device who's been probably registered manually with a number inversion? The device was sourced directly from the manufacturer and we do have all the paperwork. Or to identify contact the current erroneous company so we can ask them?

Play store not opening  

May 2024   Hello everyone,    I hope you are doing well.    Even in our short time as a community, we are starting to build up the page views. So on this theme, if you were to guess what one of the most viewed topics here in the Android Enterprise Customer Community is, what would you say?....    If you do actually want to guess, I've put the rest of the question behind a read more!  Feel free to comment below with your guesses (you can also add a spoiler to hide your answer).  😀 Fun fact: it is on WIFI configurationPost  This topic isn't getting a lot of new replies now, but it still continues to get a large amount of views and so it is really intriguing to me why this might be, so I thought it would be interesting to ask you all.   Is this topic an ongoing area that you have questions on? Is there information you would like, but you finding it hard to find for example? The discussions shares lots of useful tips, so h

Why i get the rewards but i dont have any code. To redeem it.

Please help 😭 the latest software update on my OPPO A57s today, has used up all my space on my phone. What can I do? Is there a way to downgrade to the previous version?

We are working on an app that is used to test our software and products.  The app is constantly running on test Android devices.  It starts recording the screen based on an event and sends the recording to our backend servers to verify that the test passed.  Currently, the whole process halts if the app or OS is restarted until a human approves the screen recording dialog that pops up when the app opens.  Is there a way to pre-approve the screen recording for this app using the Enterprise Management APIs.  As mentioned before, the app only runs on test devices that are not used by any employees.  Currently, we have to constantly monitor these devices just to press the screen recording approval button when the app crashes, has to be restarted, or when the os is updated.  I am trying to find a solution so that this is automated. Thanks for any help

I need to manage android devices. There are several things that I need to do while managing them. I researched about it on the internet and came across Android Management API. But I am struggling with how to use this API? The documentation is too ambiguous.  I have enrolled my device by following Android Management API codelab but I don't know what to do further? How can I create policies, how to push them to device, how to download the Android Management API client. Please help me.

We currently just received Android enterprise through Bell mobility and we have 45 android units currently being used out in the field. To complete set up Bell has asked for us to register on the android enterprise website and provide them with our organization ID. I've clicked on just about everything to try and have failed to even start getting set up.  Is there anyone that can give a quick how to get started and get a company ID? I expected some sort of admin panel access etc. Thank you. 

See above.

Hey, Is it possible to grant special permissions like `SYSTEM_ALERT_WINDOW` to a device if it is fully managed using Android management API? We tried adding it to the permissionGrants but it is not enforced for some reason. Thanks!

When I execute this on HTTP, I receive a response.[REQUEST]POST https://androidmanagement.googleapis.com/v1/enterprises/LC04k33pjm/devices/32931cb718c4bbcf:issueCommand?key=[YOUR_API_KEY] HTTP/1.1Authorization: Bearer [YOUR_ACCESS_TOKEN]Accept: application/jsonContent-Type: application/json{  "type": "RESET_PASSWORD"}[RESPONSE]HTTP/1.1 200cache-control: privatecontent-encoding: gzipcontent-length: 263content-type: application/json; charset=UTF-8date: Tue, 07 May 2024 15:46:32 GMTserver: ESFvary: Origin, X-Origin, Referer{  "name": "enterprises/LC04k33pjm/devices/32931cb718c4bbcf/operations/1715096792085",  "metadata": {    "@type": "type.googleapis.com/google.android.devicemanagement.v1.Command",    "type": "RESET_PASSWORD",    "createTime": "2024-05-07T15:46:32.085Z",    "duration": "600s",    "userName": "enterprises/LC04k33pjm/users/114476752020549114690"  }}Upon checking the status of the issued command

No text available