Android Enterprise General Discussions

I have app installed on WorkProfile that contains a contacts List feature, so how can I get personal contacts?when use app this return contacts list for workprofile not personal  but i want contacts for personal 

The most recent device is a 5 month old device.I am looking forward to buying a recently launched phone.

We are setting up and deploying Android Enterprise through Intune but are having issues where the test devices are unable to access any items in the Google Store. when opening the Google store app it shows no apps and has an Error Code DF-DFERH-01. I opened a ticket with Microsoft for this issue and they have escalated it and determined the issue is not on their end and told me to reach out to you. Here's some background on what I am working with:Device: LG G8 ThinQModel: LM-G820UMAndroid Version 12Software Version: G820UM40aApps Setup to install required: Microsoft Outlook, Microsoft Authenticator, Adobe AcrobatApps Setup as available: Microsoft Word, Microsoft ExcelPlay Store Version: 40.7.29-31device had been factory reset multiple times with no changes to the issue, setting it up with the Device Administrator works fine however the other device we are testing with is a Samsung that the Device Administrator does not work with.

Application crashing when using wipedata(1) in android 14.But it perfectly working in andorid 13

Kindly help on tracking the lost mobile device infinix smart 6 IME# 3501631006409642 bought 31 December 2022 at Mobile city Rail Park Gaborone Botswana

Hello we create in the past a gmail account for the configuration of the Zero Touch portal. Now we need to update this gmail account to a federated gmail account (from our workspace). Some enrolled devices are already uploaded to zerotouch profiles and devices are alreday assigned to zertouch profiles. Is it possible to edit and change the google account used for the zerotouch portal?KR WilliamV

Please how can I disable deactivation button on my admin app. 

So my problem started a year ago. I bought my family new devices and they keep getting IT'D TO ANDROID ENTERPRISE with a system admin. I DONT WORK FOR A COMPANY NOR AM I SIGNED UP FOR ANDROID ENTERPRISE. I really need help with this cause as soon as I get the phones they auto configure. Been to to many stores and they have all told me my phone is being monitored.

Hi all, we provided Google docs, sheets and slides to our devices.We set managed app config (allow of using printing api and usage without Google account).We noticed now that printing is possible on sheets and slides but not on docs.Is there any known issue rgarding this? I mean I'm a bit confused because it works from the other two. Maybe @Lizzie and @ReeceK you kno more about that or can ask internally?

Hi all,  Hope you can help me out. I have begun the application process to join the Android Enterprise Partner Program - specifically, we'd like to be resellers. I submitted the information, but received a request and an error to update employee count info. When trying to do so, nothing lets me edit. This was several weeks ago and since then I received a denial for, you guessed it, incomplete information.  I tried starting over, but now it won't let me get past the employee count question at all nor does it allow me to skip things I have no interest in - like integrating Android into our own hardware - we don't do that. What do I do? Kind of stuck.  Thank you! 

I'm having a problem with my company.They randomly receive a notification at the bottom of the screen anytime:“Device Policy Allow this app to turn Wi-Fi on and off”

Hey team,I have a problem adding new administrator into Android Zero Touch portal.Once clicked on the "+" button, I'm filling in the email address, then ADD and nothing happens.In the bottom left corner i can see only the information "Can't shot users, try again".Any idea how to solve this case?

Hi,I have my google account linked to an EMM registration.  I now no longer have access to that EMM system and want to set up my google account to a new EMM system.  Unable to do this due to the above. Do not want to create a brand new google account.I guess only Google Support can assist here but how does one (without a support contract) get in touch with them and get them to disassociate my account from an old EMM system that I no longer have access to.Thank you all!

I've made an app I need a list of email addresses for internal and closed app testers to help me test my app for publishing from my google play console?

hi AE Team  we are a Canada based software company and has try to apply EMM Community recently .  but we get rejected unfortunately  . The email we receive said your organization does not meet the requirements to enter the community.but we don't know what is the requirement exactly , we have filled the form and submitted all docu .  is there any one can help us ?  thanks , David 

On Apple devices, you are able to re-name mass Texts to correspond with the people in the mass text. Does anybody know if this is a thing on Android? I am in 1 too many mass texts and they are all simply listed as "mass text"  And how do you delete mass texts? How can you delete them and have them never come back? I have a Samsung Galaxy FE 5G so I am wondering if the type of phone you has anything to do with this issue. Thanks for reading this little rant about my brain not working 

Battery draining fast A14 5G 

I have an enterprise application with Kiosk mode. Android system update is downloading new android update(Like android 14 pending update) and ready for installation but did not install because my app is top of the system. I have configured my device policy to automatic update but system always postponed the update.  My device is user admin.1. How can I force system to install the update without notifying the user? 

Hi, I'm trying to get some explanation on why the system updates is behaving differently on Pixel and Samsung devices. The System update Type is set to "AUTOMATIC"  in the Android Management Policy.On Google Pixel : the screen says "System software update of this device is controlled by your organization" and doesn't allow the user to manually update as well. It eventually updates to latest SPL but this is causing new corporate device enrollment a ~2hr delay to get the latest SPL and therefore delay in setup of some of the apps that have strict Security patch level requirement.On Samsung : The screen is not blocked and the user can manually update, but in case the user doesn't manully update the automatic update never happens.Curious on what is the reason for this behavior.

As the IVI supplier of car OEM, I want to contact the staff of Google Automotive Services（not AndroidAuto） to discuss how to incorporate GAS into my product. Please tell me how to obtain the relevant access principles, standards, and API interface specifications for GAS.

I'm hoping to get a better understanding of the SystemUpdateType policy available for COWP devices, we're currently moving from POWP to COWP for our devices (40K) and are looking to benefit from streamlining as much as possible for our end-users. Looking at the documentation for the SystemUpdateType policy it isn't described as to whether the Automatic update option would force an Operating System update even if the device is in active use (User on a call, App open and in use etc). Does anyone have detailed information as to how the Automatic update option works? I'm hoping to get a reply from a google employee on this if possible. Below is the link to the documentation for anyone interested. https://developers.google.com/android/management/reference/rest/v1/enterprises.policies#systemupdate:~:text=accept%20system%20updates.-,AUTOMATIC,Install%20automatically%20as%20soon%20as%20an%20update%20is%20available.,-WINDOWED Thanks for your help.

There is an issue with Zero Touch Configuration Profiles. When Selecting the configuration of choice under the Devices tab, Unless the device has Enterprise Default Profile, the device will not show under Configuration Info in Android EMM Registration- Zero Touch. If I select the configuration the number declines per device selected under that Configuration Profile. 

Application device policy is set Automatic update but did not instal the system update automatically. Seems like that system update is downloading but not processing for the installation. As my app is on kiosk mode therefore there is no manual way to install the update. Application is running two user one is admin user and another is secondary user. 1. Admin user 2. Secondary https://developer.android.com/work/dpc/system-updates#set-policyDevice policy creating with the selection: pattern: String ="TYPE_INSTALL_AUTOMATIC""TYPE_INSTALL_WINDOWED""TYPE_POSTPONE"fun mapToPatternToSystemUpdatePolicy(pattern: String,startTime: Int?,endTime: Int?,😞 SystemUpdatePolicy {// Device update policy if (pattern.contains("TYPE_INSTALL_AUTOMATIC")) {return SystemUpdatePolicy.createAutomaticInstallPolicy()} else if (pattern.contains("TYPE_INSTALL_WINDOWED")) {// Update windowed time is et minutes. if (startTime != null && endTime != null) {return SystemUpdatePolicy.createW

QR code is not generating in https://colab.research.google.com/github/google/android-management-api-samples/blob/master/notebooks/quickstart.ipynb#scrollTo=TTSgnpC9EScx from yesterday.

I am provisioning a fleet of fully managed devices (running Android 10) via AMAPI, and due to our specific use-case, I'd prefer to set them up in multi-app Kiosk mode. However, while I was evaluating Kiosk mode, I noticed something strange: data exchange between apps seems to be broken.Example #1: User scans a QR code containing a website URL, and taps "open link" in the QR scanner app -> Chrome opens, but does not attempt to open the website, it just shows the last opened pages.Example #2: User searches for an address via google.com in Chrome. Then taps on the map thumbnail in the  search results. Google Maps opens, but the Google Places details are not shown, GMaps just displays the last location.I tested (separately, of course) both the built-in Kiosk launcher (via KioskCustomLauncherEnabled=true) and a 3rd party one (via InstallType=KIOSK), and in both cases the outcome was the same.As soon as I disable Kiosk mode in the test policy (while leaving all other parameters