Android Enterprise General Discussions

HI, I have created COBO profile for our company and they have requested an app which requires a licence. How do I package this using intune?

Hi ,I am working on a MDM application which is a Device admin app, Now I am trying to move it to Device Owner. I used Android Management API and generated Enrolment Token. I have uploaded my APK in  S3 bucket and given that downloadable link In QR code Json.  After factory reset, I am clicking 6 times on the screen and scanning the QR code, after connecting to WIFI, it says "Device belongs to your organization" . When I click on Next button, I an getting a popup saying that "CAN"T SETUP DEVICE, CONTACT YOUR IT ADMIN FOR HELP". How to fix this. what all things I need to handle in my android code. How will my app get downloading when scanned the QR code. Here is my Json for QR code.  {"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.android.client/com.android.utils.AdminReceiver","android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM": "checksum generated from dowloaded APK","android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATIO

Hi.I want to create a work profile but it shows an error:DevicePolicyManager: Adding a profile is restricted: User UserHandle{0} Has device owner? trueI have a device owner on my mobile and want to have a work profile simultaneously, but I get the above error.

Hello Android community! 👋I'm currently working on an Android app and I'm keen on optimizing its performance to ensure a seamless user experience across a diverse range of Android devices and versions. I'd love to hear your insights and recommendations regarding best practices, tips, and tools for achieving optimal performance. How do you tackle compatibility issues, and are there any specific strategies you employ to enhance the app's responsiveness and efficiency? Your expertise is highly valued, and I'm excited to learn from your experiences!

I am trying to find out how to access my companies Zero Touch Portal. There has been a lot of IT turnover here and as a result we no longer have access to the Zero Touch portal used to setup our Pixel phones. I do have our Android Zero Touch Customer ID, but I do not know the email associated with the account to log into the portal. How can I find out how to reset portal access?

Hi everyone, As we use the Android Enterprise service, and I find out that some functions are missing or hidden than a usual device, including these 3 functionsparental control second spacededicated hidden folder i am not sure if there are any other functions are hidden or deleted, because these are not system apps that were removed So i want to know are these not available in AE? Is there any document from Google about this? is there any other functions are hidden as well? Thank you

After going through the public docs, we have some questions about several features:APN Setting:How can I modify APN setting using Android Management API? The network configs only contain Wi-Fi and EAP settings.Disable Doze:How can I disable doze mode? There's only a doze state in display state enum.Doze Mode:In Doze mode, the system goes through the following two phases:Doze light hibernation: in this phase, the system prevents applications from accessing the network and delays their synchronization tasks and timers. Alarms and high-priority notifications can still get through.Doze Deep Hibernation: If the device remains unmoved after the light hibernation phase, the system enters deep hibernation. During this phase, the system shuts down all network access and only whitelisted applications and specific system processes can run.Scheduled Task:Is there any way to run system-level scheduled task? When apps crashed, the tasks is still alive and can be triggered on time.ADB Usage:How can I

Hi Community, Can I retrieve data directly from Android Device Policy(ADP)? Here is what I found: 1. I can receive device events from pub/sub notifications. The data flow is ADP -> Google Server -> My Server.2. In the ADP introduction, it says that: 3. In the Android Management API doc, it says that: My questions are as follows:Q1. Is there any way to make data directly back to my server(data flow: ADP -> my server)?Btw, it seems that existing EMM partners can achieve this by creating their own Device Policy Controller(DPC). Android Enterprise is no longer accepting new registrations for custom device policy controllers (DPC) using the Google Play EMM API. All new EMM solutions should now use Android Management API, which comes with its own DPC provided by Google. Q2. If Q1's answer is yes, how can I achieve this? If I develop my own app, is there any way for my app to get device data from ADP? Any help would be appreciated.

I'm currently developing an android app for my employer. I need to enroll the device for the device owner property. I tried enrolling it but the error message i get is: Can't set up work profile Your IT admin doesn't allow a work profile on this device. However i have all rights but can't find the option to enable it, or i don't know what exactly to do. Edit: I have an Samsung Galaxy Tab Active2 with Android 9 and One UI version 1.1 Appretiate every comment!

Hi Community, We're applying for EMM Community and we've got some questions. https://developers.google.com/android/work/release-solution  1. Do we have to prepare an EMM solution demo for EMM Community? Are there any feature requirements we have to fulfill? Do we have to provide our web console? Or the Google Quickstart tryout is enough?https://developers.google.com/android/management/join?hl=en  2. Besides our EMM demo, what else do we need for the application? 3. After joining the community, what if EMM partner fail to finish all the work in 180 days?https://developers.google.com/android/work/release-solution Any help would be appreciated.

Please how can you get your work place code ?????

hello my name is abhijeet i am from India , my company name is oglatech one of the leading mdm solution company in India i applied for android enterprise for multiple time but my application has redetected , i want to know which specific point i not meet in your policy  ?

I went buy my cellular provider and they said I need to get a hold of Samsung and have them replace my phone. I don't understand why they couldn't give me one since I pay them for the warranty and pay them to much money a month I pay 150 for 2 phones  

An app has blocked me from turning off my admin on my samsung phone and the app has refused to unistall....any one who can help??

Hi Team, I am trying to make my application as device owner app, I am trying to use QR code for provisioning. I am unable to acheive the result. When I scan the QR code  which I have generated (Generated QR code without enrollment token) in a factory reset device I am getting an error stating " Couldn't set up your device, for help contact your IT admin. Could you please help me where I am going wrong.when I tried getting Enrollment Token using AMAPI I am getting the following errorcom.google.api.client.googleapis.json.GoogleJsonResponseException: 400 Bad RequestPOST https://androidmanagement.googleapis.com/v1/enterprises/%7B573991258109%7D/enrollmentTokens{"code" : 400,"errors" : [ {"domain" : "global","message" : "Invalid enterprise id. Provide a valid id.","reason" : "badRequest"} ],"message" : "Invalid enterprise id. Provide a valid id.","status" : "INVALID_ARGUMENT"}

Hello, I‘m a product manager of Chery Automotive Company, which is China's largest exporter of automobile manufacturers, with sales of nearly 1 million vehicles overseas this year. Our recent focus is on installing intelligent systems on cars sold overseas, so we would like to cooperate with Google Automotive Services to improve the driving experience of overseas users. But I couldn’t find the contact information for car companies to cooperate with Google on the developer website. So if Google has the intention to cooperate with Chery, please contact me, thanks! ****[Personal information removed in line with the Community Guidelines]

Sistim android berapa yg cocok utk pindah ,,saat ini saya pakai ios12 apa pindah k ios14 bisa

How do I know if my device is a danger? 

We are playing around with the idea of using different keyboards in our environment and possibly even pixels. We mainly use Samsung devices so Knox provides lockdown for the samsung keyboard and they also support for getting information there as well.  We are able to block some traffic using existing proxy config such as blocing translate but having problems figuring out where exactly is Gboard pulling its information for language packs/ language dictionary. Does anyone have any good information? 

Hi everyone, I'm trying to enroll my new OnePlus 12 phone (based on ColorOS 14 which is based on Android 14) to Android for work to access my company apps like slack. I've added the company email account, and it started the work profile, started google service in work profile, have some work apps setup android device policy under work profile etc., and everything works fine, until to the very last step and in the screen it just hangs and do nothing. I've further debugged thru ADB and find those logs which I think very relevant:  12-18 11:45:05.745 21753 21753 D ActivityThread: ComponentInfo{com.google.android.gms/com.google.android.gms.signin.activity.ConsentActivity} checkFinished=false 2 12-18 11:45:05.745 21753 21753 D ResourcesManagerExtImpl: applyConfigurationToAppResourcesLocked app.getDisplayId() return callback.displayId:-1 12-18 11:45:05.747 1820 1820 D Layer : reparent to null sequence=576, seq[2], name=Surface(name=1bbdf2 NavigationBar_displayId_0)/@0xd3

I have a company called ogla-tech and we want to start mdm management sarvices in our company I fill all tha necessary information  with correct way I don't know why my application rejected . I want to know specifically which point  I don't meet in your policy thanks please help me for this I will be very grateful 🙏 the mail I received this  

I am Creating an enterprise. it show link  Please visit this URL to create an enterprise: https://play.google.com/work/adminsignup?token=SABnFGpFQtooE_ofnYGkNp0ZUleMblGnere8os5lnq37UZ09vzx-7DiTObh7Vb1vXkbpdS6DkvrhOLnZxBb8C9pUXLow6MlrSLIH03feQMD0zIQ_bdu8DrrdwlBle_QNJp77p02NdRIpIdk3Yodk_-NX3f7h5bwK3RuXBQIDpbwRPBN5LQ2zxDi46Kfwow147n0neCIwJaJ4J2cndM_othEGSw-nYAgHTaVRQvVB_ZDuhuMe3fBVXRNb9BmwqqR8p4XU4xgzb8-Tp8cwBS_cGLzaS2uEr86zhSQEnter the code:  When I lick link below. It displayG Suite is not currently supported by managed Google Play Accounts, please choose a non-G Suite account to continue.Any idea how to get this working or what do we need to do or change in order for me to proceed with this? 

We received the confirmation that our Google Account was registered with Zero Touch and that we should login to Portal für die kontaktlose Registrierung to accept the TOS.Unfortunately we get a message that we are not authorized to access the Partner Dash. Is there an account mismatch?

Hello, 😉Despite several searches I can't find a lead to the desired solution. Let me explain, we manage our Android mobile fleet with Microsoft Intune, and I need to create a catalog of private and public applications for users with a fully managed mobile.The user will be able to select whitelisted public and/or private applications from the corporate google paly store or a portal on their mobile. Is there a way to set this up?

Hi Google Community, I hope this message finds you well. I'm currently experiencing an issue when attempting to create a web application from our EMM (Enterprise Mobility Management) console. The process involves entering a title, URL, and uploading an icon image. Here's what's happening:I have correctly entered the URL, title, and uploaded an icon image that is 512px square and less than 1MB, complying with Google's requirements.However, when I press "Create," I encounter an error message stating: "An error occurred while saving the app. Please ensure that your image is a png or jpg (ideally 512px square) and has a max size of 1MB or smaller.We've attempted to replicate this issue on a different EMM account and, surprisingly, it works as expected. This leads me to believe that it might be an issue specific to our EMM account or a potential API-related problem. I'm reaching out to the Google Community for insights into what could be causing this issue. If you have experienced