Android Enterprise General Discussions

We are enrolling devices as corporate-owned with work profile, as well as fully managed devices without work profile. All devices receive a device-based Google-Account via EMM registration on enrollment. Our EMM is Workspace One. The issue started around the end of July. On a few devices many approved apps didn't show up at the frontage catalog in the managed Play Store. The missing apps could still be found via search. After delete app-data for the Play Store the missing apps reappeared.Now a month later the issues seems to be getting worse. The issue is happening on nearly every device. Some devices are even unable to find the missing apps via search, even though they are assigned for that app. Deleting app-data for the Play Store does no longer bring back the missing apps. Even waiting for 24h or longer changes nothing.Sending an install command for a missing app from the EMM console to the devices installs the app without issues but still does not add it to the managed Play St

I want to update my phone infinix hot 9 lite by android 14

Hey folks,   I've been checking out some of the community discussions and I have noticed several conversations around Android Enterprise features.    So it got me thinking, what's your favourite Android Enterprise feature, and what do you like about it specifically?.    Select your choice in the poll below and drop a comment in the comment section.    -Reece    Loading…    

Yeah I was put on this workspace without my knowledge and I was wondering if you could take me off from it

 How to get IMEI number in android version 10 or above? We had also implemented the permissions for getting IMEI number i.n. READ_PRIVILEGED_PHONE_STATE but we receive error in code. So is there any other option to fetch the IMEI number?

Hi everybody , i am looking to link my Account to ZeroTouchEnrollment but when i try to link it i got the message : Be sur to own an account for zero contact or use another account. How do i get this kind of account? Im sorry , im beginning in ZeroTouch Enrollment. 

Dear Team, This is Venugopal, We have a multiple APK for a single application.  We need upload same on Private play store. in below link information for upload the multiple APK. But we can't find the switch to advance mode in Private play store, so please guide us how to upload multiple APK in Google Private play store. https://medium.com/mindorks/publishing-multiple-apks-on-google-play-b06bb9078aae   Regards,Venu Gopal  

I want to know when we sync Poilcy, it shows us an error that can't sync policy.

Can't login to goggle account ****[Email address hidden for privacy reasons]

Hello, I am opening this post concerning "mainline updates" which deployed by Google through the Google play update system. On EMM solutions, apart from postpone policy (30 days) or freeze policy (90 days) is there another way that can completely block these updates ? Thanks for your help

Hi everyone,Our company recently changed its name.Are we able to somehow change the organisation's name which is connected to the organisation ID?

Hello everyone, I`m from the Netherlands and we are new with Android Enterprise.We want to use Android Enterprise (we using now Samsung Knox with EMM Microsoft Intune).How we can join Android Enterprise?Do we register for every customer a Google Enterprise environment? Or, as IT partner do we need a global partner portal, and inside the partner portal of our company we can create customer portals? How it's works ? For MDM we using Microsoft Intune (our customers using Microsoft Business Premum licenties). Maybe, is a step-by-step instruction and how-to for using Android Enterprise?Tips etc. We want to quit with Samsung Knox (because, you can use this with Samsung devices)Android Enterprise Zero Touch, is for all Android systems what i mean. Can you add a device manual at Android Enterprise Zero touch? Or it works only to buy a new device by a reseller as 'Coolblue' ? Kind regards,Pim

Hi everyone, as a company We have a mobile app . we want to start a new app(we renewed our existing app but due to store reviews and app points we want to upload it as a new app) , but during this we want to update the current app that customers downloaded too.can we do this both at the same time? we want to keep our current app at store and update with a new version. and at the same time upload new app separately at the same time  thanks for your all help! 😊

Hello  Android Enterprise Community, I'm reaching out to seek assistance with a location-related issue I'm currently facing. I've been struggling to fetch location information on a device, even after applying the following policy settings: "locationMode": "LOCATION_ENFORCED", "shareLocationDisabled": false . I've ensured that these policies are correctly configured and applied to the device in question. However, I'm still unable to retrieve any information regarding the device's location using the device.get method.I've double-checked my policies and even waited for some time to allow for the policy to take effect, but it doesn't seem to be working as expected. Here are a few additional details that might be relevant:I'm working in an Android Enterprise environment.The device I'm testing on is compliant with the policies I've set.The app I'm developing has the necessary permissions for location access.I'm unsure why I'm not able to fetch location data despite the po

We are facing auto hard reset issue on multiple Android manufacturer like oneplus xiomi samsung redmi oppo vivo. We are android gold partner and managing more than 7lakh plus devices via zero touch enrollment and tried contacting enterprise support but getting no proper resolution. can some one please help to find what is the reason behind auto hard reset. 

Dear Android Enterprise Community, I'm facing an issue that's been giving me quite a headache recently and could use some expert insights to resolve it. I've set up a Pub/Sub system in my project and configured it according to the guidelines. However, I'm encountering problems with notifications and alerts. Specifically, I'm working with a "lost mode" feature where I send an issue command to put a device in lost mode. The issue command works, and the device goes into lost mode as expected. However, the accompanying alerts and notifications are not reflecting or simply not happening. Here are a few key points to consider: - The Pub/Sub system is correctly implemented and configured in my project.- The device is successfully entering lost mode in response to the command.- All the required permissions for notifications and alerts have been set. I've double-checked the documentation, and everything seems to be in order. However, for some reason, the expected notifi

Hello everyone,   Calling all Android Enterprise customers in the financial services industry, we'd love to hear from you!    We are keen to hear how mobile device management features and solutions impact your day-to-day decisions in the financial services industry. We've created a survey which will help us to share new content and best practices. The survey should only take ~10 minutes and please note your responses will not be publicly visible.    If you’re not in the financial services industry, feel free to skip this one, but don't worry there will be lots of future opportunities to take part.    A massive thank you for your time and we look forward to hearing from you!    Loading…  

Hello Android Enterprise Community,We at Narbis are working on an integral project involving specialized neurofeedback smart glasses, where device management is crucial. Our aim is to ensure a seamless user experience on Pritom M7 tablets running Android 11, with our specialized app in kiosk mode. Features like QR code enrollment, on-demand updates for our private APK (outside the Play Store), and managed device configurations are pivotal for us.Unfortunately, our application to join the Android Partner Portal was declined and the reason remains unclear.Despite multiple email attempts, we've yet to receive a response. We're reaching out to this knowledgeable community for any insights or support to help expedite our application process. This is of immense importance to our business timeline.Any guidance or assistance would be greatly appreciated.Thank you,Devon Greco, Narbis

Hi Folks, As there's a limitation to the reception of SMS Broadcast in WorkProfile, I can receive SMS events in Work Profile (only on Samsung devices), and not on any device from other manufacturers. Is it an explicit feature from Samsung or a limitation of other manufacturers? Any kind of help is appreciated. @jasonbayton

Hi plz help me my divace Data based and application change cloner and I cannot deleted our stopped my data is spy by from work Android I not programmer I not what happen I so hard understand language English because I Persian language plz help me my divace nothing phone 2 android 14 OS 2.5 

HELLO EVERYONE, EVERYTHING GOOD? I HAVE SEVERAL PRODUCTS FROM THE MANUFACTURER DOOGEE ROBUST PHONES I HAVE 03 DOOGEE V MAX AND 02 DOOGEE V30 NOW I'M SAD THAT I LEARNED THAT THIS MANUFACTURER DOESN'T UPDATE THE OPERATING SYSTEMS, EVERYTHING IS ALWAYS ON ANDROID 12, THUS THE FABRIC IS OBSOLETE WITH TIME SING IS NOT OBLIGATED TO UPDATE YOUR ANDROID OPERATING SYSTEM? I WOULD LIKE TO KNOW WHAT YOU THINK ABOUT THIS PROBLEM? THANK YOU VERY MUCH.

Hi folks, I have deployed my app from Google Workspace (on Work Profile), and I have also installed the same app in my Personal Profile. Now that my app has an updated version on Playstore, my App Update Receiver is not working correctly in personal profile. Is it because both profiles have the same app (package name) or something? because OS is supposed to handle this, any kind of help is appreciated. Note: I am testing on Pixel 3a.

I would like to know on which Android devices it is possible to have the multi-user function.  Do you know models from Samsung, Xioami, Redmi, OPPO, POCO... that allow it?

Hi Folks, I have the same app installed from Playstore on both profiles (Work Profile and Personal Profile), when I update the app in Personal Profile (from PlayStore) the app (with same package name) in Work Profile also gets updated, also the app update receiver misbehaves.  Is there a solution to it as both Profiles should be completely separate and standalone?

Hi,  Does anyone have any experience with migration from Soti to intune? What was your experience and how did you do it? Do you have any tips? Best regardsMirza