Android Enterprise General Discussions

Hi All, We are an organization of around 500 employees. We are now moving to zero touch enrollment for our devices. We now have a gmail id connected with our Intune managed google play store. We have created a new business id for zero touch portal and all the EMM configurations have been set.  The problem I am facing is how to add/connect this new official business google id  to managed google play store without needing to re-enroll our devices. The previous user who was handling this, connected the managed google play store with a gmail account. Could you please help? We have over 100+ enrolled devices. Thanks in advance.RegardsIT Group

How to upgrade from personal to business customer and acquire devices with enterprise 

Our devices are getting mass hard reset, Certain spikes are happening when we see in google cloud console metrics we found Devices.delete method got triggered 5k times. And this is happening frequently not sure how to stop this below is the reference of stack overflow link. We are at critical edge any suggestions are guidance will really helpful https://stackoverflow.com/questions/77099500/automated-hard-resets-multiple-devices-are-getting-hard-reset-automatically-thr?noredirect=1#comment135928536_77099500  

Trying to install huawei health apk but my phone believes its a cooperate app and wont allow it.  Seems it's some kind of problem because I should have the rights. Pixel 7a which should have the latest updates 

In google play console can I know how many devices have my app installed via Android Enterprise?

I'm unable to create accounts in the ZeroTouch portal 'unexpected error' this is all of our users.  It's the British Telecom reseller account that we use. Kind regards Kathryn Liddle

Hey everyone,is it possible to use COBO (Corporate Owned, Business Only) and Google One?I have a device with a private account enabled (mainly for paid apps) and when I try to enable Google One backup it just reloads and it does not go on. 🤔 🤔Thanks for your time. 

Won't these rugged phones using Android 12 without updates over time get bogged down?

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Hi everyone We are using Android Enterprise, and we find out that after enrollment, no matter by scanning the QR code or using ZT, some apps will be removed, even we configured to keep the apps by using this ""android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true" So I want to know, why the apps will be removed and what will be remained? Is there a way for me to predict what apps will be remainded? Like some non entertainment app will be kept, while the others are not? Thanks

Hello everyone,   A great question by @GMenzies came up in the community the other day regarding Google system updates and the features around managing the policies for devices enrolled using Android Enterprise.    It's an interesting discussion point and in many organisations there are a lot of things to weigh up when updating devices. I thought it would be great to have a poll on this to see which frequency you have adopted in your company. Please add any additional comments you have in this topic.    Loading…   Looking forward to hearing from you.   Thanks, Lizzie

I want a json implementation of a policy that will disable wifi for the device

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Hello, I am having trouble accessing certain policies on my android management API since they appear to be unavailable or inaccessible. Although I've looked through the official literature and settings, I haven't been successful in solving the problem.I'm specifically searching for information on  E-mail,Incoming E-mail , Outgoing E-mail,Exchange Active Sync,Asset tag Information, SCEP, Web shortcuts,Web content filter,Access point name. It appears that access to the availability of this policy through my enterprises policies is restricted.If someone could give me instructions on how to access or enable this policy, I would be very grateful. Please share your experiences or insights if you have come across something similar. Thanks!

Hello, I have several cell phones from the Chinese brand Doogee and what I can see is that the brand Doogee has not updated its Android operating system for a long time, thus becoming obsolete because it is parked on Android 12 without forecasts for updates to 13 and I would like to know next to Android what can be done related to this case as I am afraid of future compatibility problems so I ask for help from the community and thank you very much

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1. Device initially set up using afw#setup to register on Intune without Google account2. Device secured with passcode and given to user3. User has left, without wiping the device and passcode unknown4. Wiped the device via recovery mode5. Setting device up again for new user, now being asked to Very your account We do not know the @android-for-work.gserviceaccount.com account so we cannot get back into the device, essentially bricking it. How do we go about verifying the account?

Hi, I entered our company for Partner Application (Device Reseller Program). I now got a mail from Android Enterprise community team (No Reply) <ae-community-norep@google.com> asking for more information. How can I send this in to a no-reply mailbox? Can anyone tell me how to get in touch with Android Enterprise Community Team screening my application? Thanks,Robert

Hi All, We have registered Android EMM with Managed Play Account (gmail) in Workspace ONE. We use Google Workspace for Google apps like email, calendar etc. I need to allow only adding our domain (mycompany.com) in Google Apps inside Work Profile. Is this possible? If yes, please guide me. PS: We are not registering Android EMM with Google Workspace because the email domain is different from our IDP (Okta). Thanks.

Hi,does anyone know if there's a possibility to place a feature request to Google regarding Zero-Touch-Portal?I wanted to ask if there's plaanned at any point to provide possibility to implement AD authentication to the portal.

Hello everyone,   As in most roles within a company if you are oversee an area you are likely to receive questions from colleagues and other employees.   This got me thinking, for those of you who are managing devices and security, what would you say are the most frequent types of questions you receive? Are there any questions you find difficult to answer or would like more information to provide them with? Or perhaps you very infrequently received question.  😀   As an example, perhaps you receive questions on why only certain apps are available in the work profile, how to update the device or can I use my own mobile?    Would love to hear from you, please reply in the comments below.   Thank you, Lizzie

A client is not sure if they want to use COPE or COBO so the director would like to know which bigger companies use COPE and orient towards them. Most of the companies shown on https://www.android.com/enterprise/customers/ seem to use COBO but it is not stated directly.  Is there an overview of companies using COPE? Thanks!

Hello community, I am trying to install a Certificate Authority on android devices via work profiles. The devices have been enrolled via Android Management API, and the policy is applied on devices without any problems (as reported by Android Management API). I used the openNetworkConfiguration field on the policy as followed :   "openNetworkConfiguration": { "Type": "UnencryptedConfiguration", "NetworkConfigurations": [], "Certificates": [ { "GUID": "company-certificate-authority-19201", "Type": "Authority", "X509": "MIIF... (base64 encoded DER certificate authority)", "TrustBits": ["Web"] } ] } Nevertheless, this do not seem to work. I checked in the phone settings > certificate authorities and there is no certificate authority on the work profile. When I try to visit a website with a certificate signed by the aforementionned CA, I

Hello world! I'm managing some devices through Android Management as device owner, in kiosk mode, running an app I developed in Flutter. I need to list all nearby wifi connections and I succeeded using a specific library, but when I try to connect and save the network on the device It fails: in development mode I get the opening of a system modal for saving the network instances, while in Kiosk mode it totally doesn't work. Any ideas?