Hello,
We are now soft-launching support for the Model Context Protocol (MCP) within the Android Management API (AMAPI). While this is a “behind-the-scenes” infrastructure update, it is the critical first step toward a new way of managing devices. By exposing AMAPI via MCP, we are providing the standardised building blocks that will allow EMM providers to eventually build high-quality, conversational AI assistants.
The Engine Under the Hood: Why MCP Matters
Think of MCP as a universal translator.. It allows AI agents (like the ones powering smart chatbots) to securely “read” and understand the technical data from your fleet - like device policies, battery stats, and security logs.
By standardising how AI interacts with Android device data, we’re making it faster and easier for EMMs to evolve their dashboards, toward a conversational, intent-based model.
The Shift: From “Point-and-Click” to “Just Ask”
What does this look like in practice? Imagine it’s 4:55 PM on a Friday, you get an urgent request to identify how many devices in your fleet need a critical security update before the weekend.
Traditionally, this means logging into your console, navigating sub-menus, filtering, exporting a CSV, and manually cross-referencing a report. It works, but it takes time you don’t have.
With our new MCP-enabled infrastructure, you’ll be able to ask:
"Show me all Zebra devices with a security patch older than 90 days."
And just like that, the answer is there. No filters, no CSV exports(!) - just the insight you need, instantly.
Mock example of interaction:
Proactive Management for Every Admin
This shift empowers admins of all skill levels to investigate issues faster and automate complex tasks without needing to be an expert in every corner of the EMM console.
The goal is simple: move away from static dashboards and complex menus toward a conversational, intent-based model.
Imagine having an intelligent assistant that understands your fleet data as well as you do. Instead of hunting for buttons, you can have a dialogue with your management console to:
- Diagnose issues instantly: "Why did the latest app installation fail on Mark’s tablet?"
- Proactively maintain hardware: "Find all devices with degrading battery health that need replacement next month."
- Spot security risks: "Show me devices that failed a strong integrity check in the last 24 hours."
What’s Next?
We want to hear your thoughts as we see this shift. Are there any particular use cases you think you would like to use this for? What acronym do you think will stick for this next phase of device management?
As we roll out these capabilities to our partners, you can expect to see your management tools becoming smarter, more conversational, and more proactive.
- Keep an eye on your EMM updates: Look for new "AI Assistant" or "Natural Language Search" features in your roadmap.
- Ask your vendor: If you want to manage your fleet by simply asking questions, tell your EMM provider you’re ready for AI-powered management supported by Android's MCP integration.
The days of digging through dashboards are numbered. The conversation is just getting started!
