Best practices: retaining control of the Google accounts which manage your Android Enterprise organisation

Hi everyone,

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When the Google account of the only admin associated with the Managed Google Play organisation/enterprise account is deleted, the organisation/Enterprise will become orphaned.   It will remain fully functional (retaining the ability to enrol new devices and manage apps), except you will not be able to log into services that require that deleted Google account (such as your Managed Google Play account).

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In my humble opinion the information above is not fully correct. When Google deletes the account, not only the Enterprise will become orphaned,  it is not possible to enroll new devices to the tenant and adding new apps. This is what we have experienced in Microsoft Endpoint Manager / Intune.

"To add a new Google account:

• Open a support ticket directly with your EMM
• Include the new Google account you wish to use as a replacement

Your EMM will then raise a ticket directly with Google to rebind your new Google gmail account to your organisation. Simply, accept the Play Terms of Service and return to business as usual. "

Has anyone in this community succeeded in replacing the Google account linked to Intune, without unenrolling the devices? Can anyone share his / her experience? Some EMM tenants we manage have thousands of active Android devices. I have nightmares thinking about having to unenroll everything and roll it out again.