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jfroio
New Member
September 15, 2026
Question

Accessing Cameyo takes forever

  • September 15, 2026
  • 1 reply
  • 10 views

taking forever for students to login both with chromebooks and desktops

    1 reply

    Lynda
    Community Manager
    September 15, 2026

    Hi ​@jfroio Sorry to hear things are running slowly; however this should not be expected behaviour.

    This would definitely be worth raising with our Technical Support team to troubleshoot more specifically. Guidance on how to raise this is outlined here: https://support.google.com/cameyo/answer/16400244?hl=en&ref_topic=16338289&sjid=7891783190660089489-EU#zippy=%2Ccustomers-onboarded-on-or-after-march

    You can run diagnostics and attach them to your initial ticket; or else the team will advise what additional logs you could prove useful in the investigation.