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john_mor
john_mor
New Member
September 3, 2026
Question

Google Meet video freezing (audio fine) on 8GB RAM Chromebooks - Anyone else?

  • September 3, 2026
  • 0 replies
  • 1 view

Hi everyone,

We are experiencing an issue and I'm hoping someone in the community has seen this or has a solution. We have multiple users reporting that their cameras freeze or experience significant video lag during Google Meet calls on their Chromebooks. The video feed becomes incredibly laggy and choppy, but the audio occasionally remains clear despite the visual glitches.

Hardware Details:

  • Ram: (8GB RAM).

  • Processors Used: AMD Ryzen (e.g., Ryzen 5 series) and i5 Intel processors.

  • ChromeOS Versions: 150.0.7871.213, 150.0.7871.185, and 149.0.7827.238.

  • Behavior: The freezing can occur immediately upon joining a meeting or develop roughly 5 to 10 minutes into the call.

  • Timeline: Started ~4 weeks ago (no issues prior to this).

  • Support Feedback: We have an open ticket with Google Workspace Support. They noted high CPU usage during sample calls and suggested CPU temperature might be the culprit. However, our live monitoring shows CPU temperatures remain steady at around 50°C to 70°C, so we do not believe thermal throttling is the issue.

  • Memory Suspicions: I suspect the devices are ultimately running out of usable memory during active calls. However, we aren't sure if ChromeOS is mismanaging the system RAM, if Google Meet has a memory leak/high resource footprint, or if it's a combination of both.

Troubleshooting Steps We've Already Tried:

  • Updating ChromeOS to the latest versions.

  • Setting the Google Meet video send/receive resolution to 360p.

  • Setting the Chrome browser memory saver to "Maximum" to free up RAM.

  • Factory resetting / powerwashing the devices.

  • Testing on both corporate Wi-Fi and mobile hotspots to rule out local network issues.

  • Running speed tests across multiple users, which confirmed strong connections (29–359 Mbps down, 36–312 Mbps up).

  • Disabling visual effects and background features in Meet (provided slight improvement, but did not resolve the issue).

Has anyone else encountered this problem with 8GB Acer Chromebooks running AMD Ryzen or i5 Intel processors during video calls? Are there any additional troubleshooting recommendations or workarounds you can share?

Thanks in advance!

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