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Kyosaba mesarch
New Member
July 18, 2026

its m kopa ug

  • July 18, 2026
  • 1 reply
  • 15 views

{

  "sessionId": "f4c0d024398047418e572f122a2dc627",

  "errors": [

    {

      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '5926fc8e-304e-4f59-8bed-58ca97cc39a4'(Microsoft Intune portal extension) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 6435aa15-7640-4daf-913c-1f49a6b9dd00 Correlation ID: 9d6a315c-ecce-4c9d-927a-9b4b4bc0bcc0 Timestamp: 2026-07-18 20:07:39Z",

      "clientId": "5926fc8e-304e-4f59-8bed-58ca97cc39a4",

      "scopes": [

        "https://o365.servicecommunications.microsoft.com/.default"

      ]

    }

  ]

}

    1 reply

    Rafa
    Community Manager
    July 20, 2026

    Hi ​@Kyosaba mesarch, could you please provide further context so that we can better assist you?
    Thanks!

    Community Manager