Forum Discussion

Anniek's avatar
Anniek
Level 1.5: Cupcake
8 months ago

Admin_it account

I have just purchased Google pixel 6 and it keeps rebooting every two hours. There is a prompt showing its own by an organization and so I want to disable the it_admin account.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    8 months ago

    Hello Anniek,

     

    Nice to meet you. It sounds like the phone you have purchased is still enrolled to that organisation. I would recommend contacting the company that you purchased this device from to try and resolve this.

     

    If you can keep us posted, it would be great to hear how you get on.

     

    Thanks,

    Lizzie