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Johny
Level 2.0: Eclair
April 17, 2024
Question

Android Kiosks mode app restrict the system update installation.

  • April 17, 2024
  • 1 reply
  • 29 views

I have an enterprise application with Kiosk mode. Android system update is downloading new android update(Like android 14 pending update) and ready for installation but did not install because my app is top of the system. I have configured my device policy to automatic update but system always postponed the update.  My device is user admin.


1. How can I force system to install the update without notifying the user? 

1 reply

jasonbayton
jasonbayton
Level: 4.1: Jelly bean
April 17, 2024

If your EMM supports it, create a windowed system update policy. During these hours it will force the device out of kiosk to install

    J
    JohnyAuthor
    Level 2.0: Eclair
    April 17, 2024

    Looks like that windowed time not allowed me to install update. I have set window time 12-14 (720-840). Almost 1 hour past not yet started updating or getting out from kiosk mode. 

     

    jasonbayton
    jasonbayton
    Level: 4.1: Jelly bean
    April 20, 2024

    @jasonbayton I put my device with window mode for 23 hours, But did not help to get update. One thing I would like to inform you that my device is continuously connected with my backend server to update the device is alive(Every minute a network communication is establish).  Is there any issue for this activity that device never been idle and never get updated. 

     


    I've observed issues with windows set more than ~4 hours in total, certainly 23 may not be effective. 

     

    Try a 4 hour window and capture logs to see what it's doing. During the window it doesn't matter if the device isn't idle, it's expected to be forced to update 

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