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MultiplyGroup's avatar
MultiplyGroup
Level 1.5: Cupcake
15 days ago

Android Zero Touch Portal - Owner Account changed to Admin after adding another User

Hey Team,

 

I was trying to add another user as Admin in our Zero Touch Portal. However, post adding the user, my Owner Role was downgraded / changed to Admin. How do I get the Owner Role back to my account.

 

Thanks in advance.

 

(This post was edited to remove personal information, in compliance with our guidelines)

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1 Reply

  • nesseijah's avatar
    nesseijah
    Level 1.5: Cupcake
    15 days ago

    You would need another owner to promote you. Have you looked at the ZT audit log that what happened to your account, I think it should be displayed there.