Forum Discussion
Can you skip network connection in Android Enterprise Edition?
I think you'll need to speak to Samsung on this.
If the devices are showing correctly registered in ZT either via IMEI1 or SN & hardware details, and the config is assigned, it sounds to me like a bug in the build missing a step.
Are you buying enterprise edition models or anything outside of standard off-shelf devices from a normal retailer?
Are you able to flash/update with e-FOTA or OTA these devices to their latest builds and verify the behaviour still happens?
We have over 40 devices uploaded to ZTP six months ago but when started and connected to internet nothing happens. And still my question remains about the mandatory internet connection at the initial startup and set-up of the device.
Isn't this policy / feature (that you MUST connect to a network) by default set to TRUE for all Android Enterprise? Or is it different based on Android version?
I believe the issue arises from a mismatch between the data uploaded to the ZT portal and the information present on the device end. For instance, the data uploaded to the ZT portal might be IMEI1, whereas the data retrieved on the device end is IMEI2, which typically indicates an OEM image problem.
Regarding your question, I agree, you can refer to https://support.google.com/work/android/answer/10513641?hl=en"
Okay but after we wipe the device completely and remove it from ZTP it reupload it. It works. I mean the image doesn't change, it's still the same image even after the wipe.
Also I can't explain why I can skip the network connection on these devices specifically and I couldn't do it with my other test devices. They have the same android version.Logically if it's enterprise version you shouldn't be able to skip the network connection, during the first time setup.
Interesting, i can enroll all our AER devices on first time and after that without any network connection as far as i know but they then bahve as you described: Enrolling like a consumer device (or more likely unconfingured devices without any Google account etc.).
Yes, so on enterprise modell of the device, it should not be possible to skip network connection for the initial device setup. I confirmed this by taking in 4 different models of Android enterprise phones from Samsung and none of them gave me the option to skip network connection at the initial setup.
I had to connect it to Wi-Fi or use cellular data.But then we have these that are sent to customer exact same model that I test AND they can skip network connection at the initial setup.
As Sean mentioned maybe misconfigured OEM image from Samsung? I don't know I don't have any answer and I have been working with the issue for over a week now. Done like a 100 tests!
