Can't access internet DPC app

Hello bhargav,

Welcome to the Android Enterprise Customer Community. 

I'm sorry you haven't had a response on your question here. I have had a look into this further for you and wanted to come back with the reply. 

We may need a little more information to explore this further, however there is a possibility that you might have unintentionally disabled both Wi-Fi and mobile data access to the whole device, which could prevent the DPC app from functioning correctly.

Here's what you can try:

Check your EMM System: If you're using an Enterprise Mobility Management (EMM) system, see if it offers an "offline unenrollment" option. This functionality allows you to manually remove the device from your organization's management even if it's offline.

Important Note: Disabling internet access for the DPC app can disrupt its ability to manage your device. It's generally recommended to avoid disabling internet access for the device and DPC app.

As I say this might not be exactly what you are looking for, so if it's not please do provide a little more information. Either way it would be great to hear how you are going with this?

Thank you,

Lizzie

P.S - if anyone else has any other suggestions please feel free to add to this discussion (massive thanks)