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Batlac's avatar
Batlac
Level 1.6: Donut
2 months ago
Solved

Default apps on Work profile or DO devices

Hello,

 

A client would like to define Adobe Reader as default pdf viewer on WPCOD devices or DO devices.

 

I didn't find any informations about it in android enterprise documentation or Ivanti NMDM documentation.

 

Is it even doable ?

Has anyone ever had a similar request?

 

Thank you,

 

 

App Management
  • jeremy's avatar
    jeremy
    2 months ago

    I don't believe this is currently supported. You can try to remove other apps supporting PDF viewing to force the user to choose Adobe, but there are currently nothing to do this on the management side

3 Replies

  • jeremy's avatar
    jeremy
    Level 3.0: Honeycomb
    2 months ago

    I don't believe this is currently supported. You can try to remove other apps supporting PDF viewing to force the user to choose Adobe, but there are currently nothing to do this on the management side

    • Batlac's avatar
      Batlac
      Level 1.6: Donut
      2 months ago

      Hello Jeremy, thank you for your anwser.

       

      I will try this solution

  • Michel's avatar
    Michel
    Level 4.0: Ice Cream Sandwich
    2 months ago

    I'm not aware of any API, not an Android one and not in OEMConfig's, that offer this kind of solution. I did request it with Samsung for their Knox OEMConfig but it got denied a few years ago, but I can't remember the exact reason. 

     

    jeremy​ 's suggestion is the one we use in most cases. But it really is a workaround.