Device screen sensitivity

Hello AE community,

Our users encounter screen sensitivity issue while using a screen proctection on their devices,

Device impacted is Samsung A9+,

There is a setting to enhance screen sensitivity but it is not manageable thought Ivanti NMDM, or Knox Service Plugin.

We also use Bluebird devices, for this manufacturer, sensitity setting is manageable using their OEM Config app.

Is there another method to manage this setting ?

Should i make a FER (Feature Enhancement Request) to Samsung directly ?

Regards

Batlac