Forum Discussion
Disabled apps
Hey everyone,
I know it's Saturday, so I hope you won't be thinking about work at the weekend, but I got some updates on this overnight so wanted to come back to you (so you see them on Monday). 😀
The behaviour you mention above, Jensa, sound very similar to a ticket our engineers have been investigating. If this is the same issue, then the good news is that a fix has just been rolled out.
If you could let me know if you see any change on your side that would be fantastic. Fingers crossed 🤞. Thank you.
Lizzie
Hey everyone,
I know it's Saturday, so I hope you won't be thinking about work at the weekend, but I got some updates on this overnight so wanted to come back to you (so you see them on Monday). 😀
The behaviour you mention above, Jensa, sound very similar to a ticket our engineers have been investigating. If this is the same issue, then the good news is that a fix has just been rolled out.
If you could let me know if you see any change on your side that would be fantastic. Fingers crossed 🤞. Thank you.
Lizzie
Hey Lizzie,
I know it's logged, so I won't raise another ticket, but this is a *daily* complaint from customers at the moment, where apps can't enable, can't install, or take up to several hours to do so with generic Play errors both in logs and on attempted manual intervention. It's also tenuously related to this, and looks like it's escalated far beyond the Pixel scope I discovered 4 months ago
Thanks for the feedback jasonbayton. Yeah, I wasn't entirely sure if what was mentioned here is the same as the fixed issue. Jensa if you could confirm if this had any impact on your end that would be super helpful.
Thanks also for submitting tickets regarding what you are seeing Jason. Would you mind sending me the #s for them and I can keep an eye on them internally as well. 🤞
