Forum Discussion

LAKSHAYNE's avatar
LAKSHAYNE
Level 1.5: Cupcake
2 months ago
Solved

EMM Quota

Hi Everyone, 
I am trying to set up a fully managed device for my organization. I have completed the process of enterprise creation, but as I generate the enrollment QR and begin setup of my Android, I get an error stating "Since your organization reached its usage limits, this device can't be set up".

 

What am I missing as I can't see any graph or option to increase my limit. Furthermore, I have deleted all the devices from my enterprise. My organization needs a scalable solution so that we can manage thousands of device . 

Please let me know how to proceed forward.

Thanks 

  • Emilie_B's avatar
    Emilie_B
    2 months ago

    Hi LAKSHAYNE​ 

     

    It's great to hear you are interested in becoming a Partner. 

     

    I'm not sure if you have seen another recent conversation here in the community on how to become a partner, as some of this information may be useful.

     

    Otherwise, as this community is aimed at Customers using Android Enterprise I would recommend you contacting our Partner team directly at ae-community@google.com

     

    I hope this helps? 

     

    Thanks,

    Emilie

12 Replies

    • Moombas's avatar
      Moombas
      Level 4.4: KitKat
      2 months ago

      Hey LAKSHAYNE​,

       

      can you tell us which tool you use for the management yet (AMAPI)?

      If you talk about thousands of devices, i would recommend to go with some official EMM (not Intune!) 

      You can find a list here: https://androidenterprisepartners.withgoogle.com/emm/ 

       

      To be honest, there are huge differences regarding pricing and functionalities and you will find several ones here using this and that.

      Most important is, you take down notes what the EMM needs to do now and in future (i think we had an article about some valuable points to consider here Emilie_B​ , do you remember the link to it?).

      If you digged out some, reach out to them for pricing and a live demo/ trial.

      • LAKSHAYNE's avatar
        LAKSHAYNE
        Level 1.5: Cupcake
        2 months ago

        Hi Moombas​
        I don't want to use any external EMM i want to create my own for the organization . The main purpose of it is to remote lock the device i case if we see the employee is not reachable anymore. I was going through some documentation . I wrote the code for most of it but was stuck with the quota limit.

         

  • jasonbayton's avatar
    jasonbayton
    Level 4.1: Jelly Bean
    2 months ago

    It sounds to me like you're running your own EMM with your own Google Cloud Project?

     

    If so, please review permissible usage. There's a form to submit for approval to use AMAPI, but this approval is only granted for commercial products offered to the ecosystem and not private/internal solutions.

     

    https://developers.google.com/android/management/permissible-usage 

    • LAKSHAYNE's avatar
      LAKSHAYNE
      Level 1.5: Cupcake
      2 months ago

      Yes, exactly — I'm building my own EMM using my own Google Cloud project.
      Thank you, Jason, for your response. The form is asking for a DUNS number, which is where I'm currently stuck. Once I get past that step, could you please let me know how long Google usually takes to process the request?

      • Rakib's avatar
        Rakib
        Level 2.3: Gingerbread
        2 months ago

        Looks like you should contact ae-community@google.com for additional support. If you are missing  your DUNS number, I recommend using Apple who have their own look up database.
        https://developer.apple.com/enroll/duns-lookup/

  • rpnexa's avatar
    rpnexa
    Level 1.5: Cupcake
    2 months ago

    BTW How would someone know if the quota was provide ? do we get any success mail post form submission 

  • LAKSHAYNE's avatar
    LAKSHAYNE
    Level 1.5: Cupcake
    2 months ago

    Hi team , I got my form rejected from Google. Stating they cannot provide me management of the number of devices needed. Can someone help me regarding this . I am trying to create an EMM for commercial use . I am attacing the Screenshot for the same . 

     

    • Emilie_B's avatar
      Emilie_B
      Google Community Manager
      2 months ago

      Hi LAKSHAYNE​ 

       

      It's great to hear you are interested in becoming a Partner. 

       

      I'm not sure if you have seen another recent conversation here in the community on how to become a partner, as some of this information may be useful.

       

      Otherwise, as this community is aimed at Customers using Android Enterprise I would recommend you contacting our Partner team directly at ae-community@google.com

       

      I hope this helps? 

       

      Thanks,

      Emilie