Forum Discussion

sambenenge's avatar
sambenenge
Level 1.5: Cupcake
9 months ago

Intune - Android MGP Apps not showing in Company Portal

We have a number of customers using MAM-only, with App Protection policies for BYOD devices.  Android apps are assigned as "Available with or without enrollment", but are not showing in the Company Portal when the user sign-in.  Because the apps aren't in Company Portal, the App Protection doesn't get applied.

 

If I assign a web-link app to the users, that does show in Company Portal.

 

This seems to have only started recently, was working a couple of months ago.

 

Just wondering if anyone else is seeing this?  

4 Replies

  • sambenenge's avatar
    sambenenge
    Level 1.5: Cupcake
    9 months ago

    I logged a ticket with MS for this and they have confirmed it is a known issue.  No app protection for Android in the meantime until there is a fix.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    9 months ago

    Hey sambenenge,

     

    Nice to meet you and thanks for the update. Just to check are you using BYOD with work profile? 

     

    Thanks,

    Lizzie

  • sambenenge's avatar
    sambenenge
    Level 1.5: Cupcake
    9 months ago

    No, we're just using MS apps with App Protection for Outlook and Teams access.

     

    • Lizzie's avatar
      Lizzie
      Google Community Manager
      9 months ago

      Thanks for confirming sambenenge. Yes, so based on this, Intune will need to help you with this issue as you are using MAM - so it's good to hear you already have a ticket in with their support. 

       

      I really hope you get this resolved quickly. It would be great to receive an update when you do. 

       

      Thanks,

      Lizzie