Forum Discussion

sambenenge's avatar
sambenenge
Level 1.5: Cupcake
10 months ago

Intune - Android MGP Apps not showing in Company Portal

We have a number of customers using MAM-only, with App Protection policies for BYOD devices.  Android apps are assigned as "Available with or without enrollment", but are not showing in the Company Portal when the user sign-in.  Because the apps aren't in Company Portal, the App Protection doesn't get applied.

 

If I assign a web-link app to the users, that does show in Company Portal.

 

This seems to have only started recently, was working a couple of months ago.

 

Just wondering if anyone else is seeing this?  

4 Replies

  • sambenenge's avatar
    sambenenge
    Level 1.5: Cupcake
    10 months ago

    I logged a ticket with MS for this and they have confirmed it is a known issue.  No app protection for Android in the meantime until there is a fix.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    10 months ago

    Hey sambenenge,

     

    Nice to meet you and thanks for the update. Just to check are you using BYOD with work profile? 

     

    Thanks,

    Lizzie

  • sambenenge's avatar
    sambenenge
    Level 1.5: Cupcake
    10 months ago

    No, we're just using MS apps with App Protection for Outlook and Teams access.

     

    • Lizzie's avatar
      Lizzie
      Google Community Manager
      10 months ago

      Thanks for confirming sambenenge. Yes, so based on this, Intune will need to help you with this issue as you are using MAM - so it's good to hear you already have a ticket in with their support. 

       

      I really hope you get this resolved quickly. It would be great to receive an update when you do. 

       

      Thanks,

      Lizzie