Issues with use of Personal Digital Certificates on Android Devices Managed via Google Workspace MDM

Hello everyone,

I’m reaching out from my company as we have encountered an issue with the installation and use of personal digital certificates issued by FNMT (Spain) on Android devices managed through Google Workspace MDM.

The certificates install correctly, but apps that should use them (e.g., for Wi-Fi authentication or access to internal services) do not detect or recognize these certificates. We have tested on unmanaged Android devices, and the certificates work fine there, so it seems related to Google Workspace MDM management.

We’ve confirmed with the certification authority (FNMT)  that their certificates comply with standards. Google mentioned that MDM should not block certificates unless there is a policy configured to do so. However, this problem seems to persist regardless.

Additionally, other companies have reported similar issues with personal certificates issued by different certification authorities, which suggests a possible systemic incompatibility or configuration issue within the Google Workspace MDM environment affecting the proper functioning of these certificates.

Has anyone else experienced this? Are there known workarounds or configuration tips that could help?

Any insights or advice would be greatly appreciated.

Thanks in advance!
Francisco