Forum Discussion

Level 1.5: Cupcake

2 years ago

Managed Google Play API Error

We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account th...

App Management

microsoft intune

Alex_Muc

Level 3.0: Honeycomb

8 days ago

Nico47 I wanted to make some basic Android configurations for an Intune PoC today. During the Managed Google Play setup, the redirect from the Google EMM registration to Intune failed twice. (on Intune's side) After some time, the setup in Intune was suddenly done after all.
In the end, I couldn't continue testing because I couldn't select an app in the iFrame. Intune simply doesn't do anything after you select an app.
To me, it looks more like Microsoft has problems with Intune/AndroidEnterprise.

But regardless of my experiences today, there is one fact:

Microsoft has to look into the problem and then open a ticket with Google if necessary. This is - officially - not the job of EMM customers. Please remind them with the link here:

https://support.google.com/work/android/answer/10107746?hl=en

And please do not remove your Managed Google Play registration in any case. This will only cause more problems and you will end up having to re-enroll all devices.

Nico47

Level 1.5: Cupcake

6 days ago

Hi Alex_Muc
thanks for your help and feedback.

In our case it was not a connections issue, but in the end Microsoft could unbind our AE account, so we were able to re-connect it. Everything is working again now.