Forum Discussion

HellBoy84's avatar
HellBoy84
Level 1.5: Cupcake
4 months ago

Pixel watch notifications from work profile

I use a corporate device pixel 7 pro phone. I am using pixel watch 3. THe watch app is installed on personal profile and in notifications, I see option to enable work profile apps which I have done a...
HellBoy84's avatar
HellBoy84
Level 1.5: Cupcake
8 days ago

I added my comment on another forum but since there are more replies here thought I will mention it. The issue seems to be due to COPE method of enrollment. Below is the thread from Jarmo who is from my company IT team. It is very disappointing that google is not able to force Microsoft to fix the issues for months. I am having second thoughts on sticking with androind due to such issues as I see my colleagues easily use apple watches with corporate iphones without any such issues. I will move to apple as my company offers it if google does not improve such issues.

 

https://www.androidenterprise.community/discussions/conversations/smart-watch-notifications-for-work-profile-are-being-blocked-by-android-manageme/8426/replies/10067

jarmo_akkanen's avatar
jarmo_akkanen
Level 2.0: Eclair
5 days ago

I'll follow up on this with Microsoft on next week. We have a case open for them but unfortunately no ETE for fix. Keep you all posted once I get some answer from Microsoft.

Thanks Jarmo

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    5 days ago

    Thanks for this jarmo_akkanen. I was speaking with a few of the team about this and we agree, we do think WP notifications should be coming through to smart watches for COPE devices, if permitted through the policy - we'd need a bug report to explore further, but it sounds like you are already discussing with Microsoft so I let you continue those conversations, but let us know if we can potentially be of any help as it would be fantastic to find a solution here.

     

    Thanks again. 🙂

    • HellBoy84's avatar
      HellBoy84
      Level 1.5: Cupcake
      5 days ago

      Hello Lizzie,  

      I strongly believe Google should be stepping in to resolve this issue, rather than expecting users or IT teams to connect with Microsoft separately. It has been months without any resolution.

      From colleagues, I understand the Apple Watch experience has been much smoother, while Android COPE devices continue to face several issues. Even basic functionality like calendar widgets on the phone is missing — another long-standing bug.

      If Google doesn’t start addressing these problems more proactively, it won’t be long before more corporates begin shifting toward Apple for a more reliable experience.

      Could you please escalate this or involve someone from the Wear OS team who can take ownership and provide a clear path forward