Skip to main content
New Member
July 17, 2024
Question

Problems with login

  • July 17, 2024
  • 2 replies
  • 0 views

Hello,

 

we have multiple google Accounts. Our Main-Account for Zero Touch churned to  Alternative Account after renewing the Zero Touch Portal. When we now login to the Zero-Touch Portal we can't see andy devices. How can we fix the alternativ Account to a Main Account again! 

 

Thx

Yusuf

2 replies

Moombas
Level 4.4: KitKat
July 17, 2024

I assume with main account you mean "owner". You can only assign an account being an owner with another owner account.

New Member
July 18, 2024

HI @YMusaoglu 

 

If you have lost your owner/admin access to the account[Email]. Please write a mail to the ae community and register as a case to get it solved by providing the required details. 

 

Dineshkumar Balan