Forum Discussion
unable to enroll the Samsung S25 ultra into Intune as BYOD.
Hi Team, We are unable to enroll the Samsung S25 Ultra devices in Intune as BYOD. We are getting the "Can't add work profile " error during the enrollment process. So far we received couple of r...
Hi Moombas ,
the devices are not company owned devices, its a personally owned devices are they are trying to enrol the devices in Intune to access the corporate data. So i cant able to contact the Samsung customer people over knox portal. For other models its working fine its an issue with Samsung S25 ultra model.
Why you can't contact Samsung via the Knox portal?
Even your question is not related to your own Samsung devices, you have a question as enterprise in a dependency of Samsung and management, i don't see a problem to that (unless they tell you).
Otherwise you may look for this: https://www.samsung.com/en/business/support/
