Forum Discussion

Steve's avatar
Steve
Level 1.5: Cupcake
12 hours ago

Unable to upload bulk CSV file to ZeroTouch

Hi Team,

 

Is there currently an issue uploading a bulk .csv file to ZeroTouch?

It's giving me an error. See below.

 

 

Steps below:

I downloaded the sample .csv file then updated it with my data, then uploading it again to the portal as is without changing the name or file extension as seeing above, yet its giving me an error.

This was working not long ago, just wondering if there is currently an issue. Thanks

 

Devices
EMM
Enrolment
Management
microsoft intune
Zero-touch

3 Replies

  • Moombas's avatar
    Moombas
    Level 4.4: KitKat
    3 hours ago

    You need to ensure the field names (headline) are correct and you set all the , in the correct way and amount. Have had same issue some weeks ago because of that.

    Example which works fine:

    "modemtype","modemid","serialnumber","manufacturer","model","profiletype","profileid"
"IMEI","1234567890123456","","LENOVO","","ZERO_TOUCH","012345678"

    Don't care about the empty columns as i generate this by a script and there i can have devices with SNR and without IMEI which require different columns which can be left empty if not needed.

     

    And i also think i remember that the file must be named with .csv at the end, not .txt or so, even if the format inside of it is correct.

    • Moombas's avatar
      Moombas
      Level 4.4: KitKat
      48 minutes ago

      And just for verification, it works still fine on my side:

       

  • Emilie_B's avatar
    Emilie_B
    Google Community Manager
    4 hours ago

    Hello Steve​! 

     

    I've escalated this to our internal team to check there is no issue - we're not aware of anything broken or malfunctioning at the moment. 

     

    In the meantime, I'm sure some of our members will be able to help you out 🙂

     

    Have you been in touch with your EMM already?