Knowledge Base Article
Your first steps with Chrome Enterprise Upgrade
This article will walk you through the initial, straightforward steps of setting up and managing your ChromeOS devices with Chrome Enterprise Upgrade. We'll cover everything from getting started with the Admin console and enrolling your devices to finding helpful support resources and assisting your users with the transition to ChromeOS.
Where to begin?
Starting with Chrome Enterprise Upgrade is straightforward. Follow these simple steps:
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Signing up: Begin by signing up for a Trial for Chrome Enterprise Upgrade, either on our website, or directly from the Admin Console if you already have access.
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Accessing the admin console: The Admin console is your central hub for managing ChromeOS devices. Access it to get started.
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Using the setup guides: Inside the Admin console, you'll find interactive Setup guides. These guided tutorials will help you navigate the setup process. Locate them by navigating to "Devices > Chrome > Setup Guide" in the left-hand menu.
How to start managing ChromeOS devices: Enrollment
Enrollment is the key to managing your ChromeOS devices.
Enrollment is the process of registering devices in the Admin Console, allowing you to manage them.
Devices can be enrolled during their initial setup using the "Enterprise enrollment" process.
There are detailed instructions and videos available to guide you through the enrollment process.
For new users, it's highly recommended to complete the Setup guide in the Admin console, as it provides a step-by-step walkthrough. Locate them by navigating to "Devices > Chrome > Setup Guide" in the left-hand menu in the Admin Console.
Helping your users adopt ChromeOS
If your users are new to ChromeOS and Chromebooks, here’s the Employee Adoption Kit that you can use to help your users learn more and answer their questions.
Getting help and support
Need help? But here’s how to find additional support:
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Contact support: Here’s a quick overview on how to get in touch with support if you’re experiencing any issues.
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Talk with an expert: If you’re still in the Trial phase and need more support evaluating the solution you can complete this form to Talk with an Expert for more personalized assistance and solution validation.